Telemed Technician-Home Care (Full time, day shift)

Rochester Regional Health; Rochester (MN); On-site; USD 24,000 - 30,000; Full time

Job summary

Rochester Regional Health Home Care is seeking a Telemed Technician- Home Care to transport and install telemedicine monitors in clients' homes, preparing them for daily monitoring sessions.

Based out of 330 Monroe Avenue with travel to training sites in Rochester, Newark, and Clifton Springs, this 40-hour weekly role requires clear instruction to clients and reliable on-site service while maintaining equipment and patient privacy.

Qualifications

• High School Diploma or equivalent required.
• Basic knowledge of technical equipment.
• Ability to travel is required.
• Excellent communication, interpersonal and organizational skills and the ability to work independently are required.

Responsibilities

• Transport and install telemedicine monitors in client homes.
• Instruct client/caregiver on correct use of monitor.
• Determine successful transmission to the telemedicine central station.
• Triage/fix monitor problems after installation.
• Maintaining and cleaning telemedicine equipment between client use.
• Maintain inventory and cleaning log.
• Maintain close communication with Director of Telemedicine/designee regarding daily schedule.
• Maintain productivity according to agency standards.
• Performs other functions as assigned by management.

Skills

Communication

Interpersonal skills

Organizational skills

Travel availability

Technical equipment knowledge

Education

High School Diploma

Tools

Telemedicine equipment

Medical devices

Job description

**Job Title:** Telemed Technician- Home Care

**Department:** Home Care Operations

Location: Based out of 330 Monroe Avenue, requires travel between training sites - Rochester, Newark, Clifton Springs

**Hours Per Week:** 40 hours per week

**Schedule:** 8:00am-4:30pm or 8:30am-5:00pm Monday through Friday

Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide. In addition, CHHA was recognized by U.S. News & World Report as a “High Performing Home Care Agency,” further highlighting its commitment to exceptional patient care and clinical excellence.

Summary:

Responsible for transporting and temporarily installing telemedicine monitors in client’s homes in preparation for prescheduled daily monitored sessions.

Essential Responsibilities/Accountabilities:

• Transport and install telemedicine monitors in client’s homes.
• Instruct client/caregiver on correct use of monitor.
• Determine successful transmission to the telemedicine central station.
• Triage/fix monitor problems after installation.
• Maintaining and cleaning telemedicine equipment between client use.
• Maintain inventory and cleaning log.
• Maintain close communication with Director of Telemedicine/designee regarding daily schedule.
• Maintain productivity according to agency standards.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values and adhering to the Corporate Code of Conduct.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.

Minimum Qualifications:

• High School Diploma or equivalent required.
• Basic knowledge of technical equipment.
• Must demonstrate the ability to receive and provide instructions in a clear manner.
• Ability to travel is required.
• Must work well under pressure in client homes and when working with technical equipment.
• Excellent communication, interpersonal and organizational skills and the ability to work independently are required.

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$17.50 - $21.58

CITY:

Rochester

POSTAL CODE:

14607

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.