Telematics Incident Management Consultant

Infosys Limited; Costa Mesa (CA); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Disability Insurance

Health savings / Dependent Care

Insurance (Accident, Critical Illness,

401(k) plan

Job summary

Infosys Limited is seeking an Engineering Project Lead 1 to drive project timelines, coordinate between clients and technical teams, and ensure deliverables meet specifications and quality standards. The role emphasizes risk management, stakeholder communication, and adherence to project budgets.

The candidate will guide engineering processes, manage scope changes, and support effort estimation and client sign-offs, with relocation/travel as needed for US-based projects.

Qualifications

• Monitoring and observability tools including Dynatrace, ELK/Kibana, Grafana, and OpenSearch.
• ITSM and collaboration tools such as JIRA, Confluence, and Status Page.
• Incident and on‑call handling with xMatters.
• Bachelor’s degree or foreign equivalent; relocation/travel may be required.
• Willing to relocate and travel to work/project location.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Develop project timelines and address resource discrepancies to ensure timely completion.
• Act as liaison between technical teams and clients with regular meetings and milestone reviews.
• Guide the engineering team to follow established processes meeting design, technical, and regulatory specs.
• Monitor deliverables across all phases to meet quality benchmarks and stakeholder expectations.
• Contribute to project budgets aligned with scope and strategy; identify scope changes and support effort estimation and approvals.

Skills

Dynatrace

ELK / Kibana

Grafana

OpenSearch

JIRA

Confluence

Status Page

xMatters

Education

Bachelor’s degree

Job description

The Infosys Engineering unit is dedicated to amplifying product-centric value delivery through innovative engineering solutions. We focus on adopting a data-first approach to engineering and value-stream management, enabling real-time visibility into the flow of value. Our team leverages advanced technologies such as AI, ML, and predictive analytics to drive continuous improvement, enhance delivery processes, and accelerate time to market. Join us to be part of a team that is at the forefront of engineering innovation, delivering intelligent insights and empowering stakeholders to achieve hyper-productivity and sustainable growth.

In the assigned Job Role of Engineering Project Lead 1, your Area Of Responsibility will be as below:

• Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion
• Act as a liaison between technical teams and clients, facilitating effective communication through regular meetings and milestone reviews
• Guide the engineering team in following established engineering processes, ensuring all deliverables meet design, technical, and regulatory specifications
• Monitor project deliverables across all phases, to meet established quality benchmarks and stakeholder expectations
• Contribute to the creation of project budgets that aligns with the scope, strategy, and key deliverables
• Identify scope alterations and new client requests, support in effort estimation, obtaining necessary approvals and securing client sign-offs

Your contribution to the team:

• Proactive risk management to ensure project delivery.
• An ability to build collaborative relationships with stakeholders through effective communication
• Focus to anticipate challenges and deliver innovative solutions.
• Commitment to balance project economics with adherence to strategic priorities.

Required Skill and Experience

• 1. Monitoring & Observability Tools
  • Dynatrace
  • ELK / Kibana
  • Grafana
  • OpenSearch
• 2. ITSM & Collaboration Tools
  • JIRA
  • Confluence
  • Status Page
• 3. Incident & On-Call Handling
  • xMatters

Preferred Skill and Experience

• Experience operating in Connected Cars / Telematics domain (added advantage)
• Proven expertise in creating RCAs and conducting post‑incident reviews

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.