Telehealth Therapist

Rogers Behavioral Health; Bellevue (WA); Remote; USD 60,000 - 80,000; Full time

Job summary

Rogers Behavioral Health is seeking a dedicated Telehealth Therapist for a fully remote position. The role involves delivering therapeutic services to patients and their families and requires a strong commitment to patient advocacy and effective communication. Candidates must be independently licensed in Washington and possess a Master’s degree in a relevant field. A competitive salary with a $4,000 retention bonus is offered.

Benefits

Health, dental, and vision insurance

401(k) retirement plan

Tuition reimbursement

Employee assistance program

Qualifications

• Master’s degree in relevant field required.
• Full independent licensure in Washington must be held.
• At least two years of experience in health care and preferably in a psychiatric setting.

Responsibilities

• Provide therapeutic treatment services to patients and their families.
• Conduct risk assessments and document treatment plans.
• Engage with interdisciplinary teams for patient care.

Skills

Therapeutic treatment

Crisis intervention

Case management

Communication

Patient advocacy

Education

Master’s degree in Psychology, Social Work or Counseling

Full independent licensure (e.g., LMHC, LPC, LCSW)

Job description

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• $4,000.00 retention bonus available! (Fully licensed)
  
  

New Employee Retention Bonus

• $4,000.00 retention bonus available! (Fully licensed)
  
  

(New Employee is defined as someone who has not been employed with Rogers for more than six months)

This is a virtual, 100% fully remote therapist position. The Telehealth Therapist role develops, coordinates, and facilitates all direct social services to patients

and their families assigned and performs duties as directed by their manager. The Therapist will work in a virtual setting that includes partial hospitalization, intensive outpatient services, and outpatient services.

Schedule: 8:30am to 5:00pm PST, M-F

This position is fully remote, however the selected candidate must reside in a state that Rogers currently operates in (WI, MN, IL, PA, TN, FL, GA, CO, CA, WA, CO) and must hold licensure in Washington.

Job Duties & Responsibilities

Provide social services to patients and their families/significant others virtually. Provide therapeutic treatment services to the individual, group, family and/or significant others.

• May provide individual treatment sessions with patients as indicated per the program and patient needs.
• Provide crisis intervention services as needed and assess for safety daily.
• Interact with patients, family members, significant others and referents with respect and dignity.
• Participate in psychoeducational support sessions with patient/family/significant others.
• Provide case management and therapeutic interventions to all assigned patients.
• Serve as patient advocate when a patient has a grievance, following the System policy and procedure.
• Adhere to materials provided to ensure clinical effectiveness and consistency. Manage patient/family expectations related to services provided. Initiate and maintain contact with referring providers, school, if applicable, and care team for patients.
• Implement goals and interventions as specific on the Care Plan, within the therapeutic component of the patient’s program.
• Ensure goals are SMART (specific, measurable, attainable, relevant, and timely).
• Ensure goals and interventions are patient specific and individualized according to patient diagnoses.
• Document progress according to the treatment plan.
• Troubleshoot technology issues during programming with patient
  
  

Complete admissions documentation.

• Social Services Admission Assessment.
• Suicide Risk Assessment and collaboration with treatment team according to identified guidelines
• Complete a safety plan (at Provider discretion for patients age 12 and under).
• Initial treatment goals and interventions on the Care Plan.
• Obtain necessary consent for release of records to access information that will assist in providing treatment or facilitating discharge, including coordination with referents and other mental health treatment providers.
  
  

Complete ongoing treatment documentation, as required, according to program guidelines.

• Write clear, concise, collaborative, and obtainable treatment goals in the Treatment Plan.
• Document patient’s treatment status in medical record daily.
• Complete therapeutic documentation for group treatments including a description of the group and information about the patient’s engagement and participation. Update the Care Plan goals and interventions.
• Document contact notes for each conversation with outpatient provider, school, or parent.
• Summarize the patient’s progress and decision making from multidisciplinary team meetings in the master treatment plan each time the patient is officially staffed.
• Communicate the process to the team members
• Document the necessary information in a thorough, detailed, and timely manner
  
  

Complete discharge documentation as required and on time.

• Document the initial discharge plan in the medical record.
• Document discharge summary. Identify patient’s presenting problem, progress, current status and treatment recommendations.
• Contact outpatient provider(s), school and other stakeholders to discuss aftercare to ensure proper handoff.
  
  

Report and document suspected cases of physical, sexual abuse and/or neglect according to the law in the state of employment and according to System policy and procedure.

• Implement understanding of the System policies and procedures.
• Implement understanding of the Mandatory Reporting in the state of employment.
  
  

Provide leadership and guidance in the implementation of clinical interventions.

• Evaluate the outcome of interdisciplinary interventions and modify the Care Plan accordingly.
• Assist with the development and evaluation of treatment needs.
• Participate and/or facilitate interdisciplinary staffing for treatment planning, updating and progress review.
  
  

Communicate professionally and accurately. Refer to and work with other departments and agencies as needed and according to RBH policies.

• Report pertinent data to the attending provider and others on the treatment team, verbally or in writing as necessary, and use discernment in situations requiring immediate attention versus postponement.
• Communicate immediately difficult problems with referents, patients, family members/significant others and co-workers.
• Ask for supervision to assist with problem resolution, when appropriate.
• Attend and participate in all department meetings virtually and provide feedback concerning departmental or clinical issues.
  
  

Demonstrate strong interdisciplinary approach, facilitating effective communication among departments.

• Display a positive attitude and participate as a team member.
• Communicate in a respectful and assertive manner to treatment team members and other System personnel.
• Follow through with program philosophy.
  
  

Conduct self in a professional manner.

• Demonstrate organizational skills that promote timely responses.
• Communicate with all individuals in a positive and professional manner.
• Identify concerns and provide input for resolution.
• Use solutions focused mindset in situations, and resolve individual issues with peers in a positive, calm manner.
• Promote positive team-oriented approach to patient care. Maintain a supportive and collaborative environment with all disciplines.
• Demonstrate a positive and professional attitude toward parties outside the facility (patients, families, visitors, vendors, etc.)
• Use courteous, cooperative and respectful behavior when working with patients, families, physicians, visitors, and employees.
• Display leadership and positive role-modeling.
• Project a professional image in attire, grooming, and presentation.
• Display professionalism in all aspects of the position.
• Arrive on time, prepared for work responsibilities.
• Adhere to Code of Ethics, Code of Conduct, maintain confidentiality, and abide by professional license code of ethics.
  
  

Support changes in staffing/scheduling when program and patient care needs require.

• Accept reassignment in a positive manner.
• Demonstrate willingness to adjust work schedule to meet patient and program needs.
• Recognize need for support, seek appropriate assistance when needed, and offer assistance when needed.
• Apply good practice principles to job duties.
• Complete orientation, annual competencies, educational requirements, and required training relevant to the position.
• Provide appropriate, timely documentation in the patient medical record.
• Attend and participate in staff meetings, group and individual supervision meetings, and in-services relevant to position.
• Participate in projects, tasks and opportunities to improve skills and expand competency.
• Comply with the organization’s policies and procedures.
• Adhere to all established standards of practice.
• Participate in on-call phone rotation if applicable.
• Promote Mission and goals of the organization.
• Perform other duties as assigned.
  
  

Participate in site committees remotely.

• Be punctual and prepared.
• Demonstrate effective communication skills and good organization skills.
• Actively participate in discussions, recognize and contribute to activities leading to improvement.
  
  

Rogers Operating System (ROS).

• Gain understanding of the ROS and MDI process.
• Participate in the ROS program on an ongoing basis.
• Create and apply ROS projects that lead to improvement.
• Apply the ROS model to your department’s activities.
• Demonstrate measurable goals and achievement.
• Participate in daily huddles with team(s) assigned.
  
  

Demonstrate understanding of Joint Commission, State, and other regulatory agency compliance regulations.

• Be knowledgeable in the application of standards relevant to outpatient behavioral health program.
• Increase knowledge and awareness of regulations and involve self in educating others.
  
  

Provide for patient safety.

• Intervene appropriately to maintain patient safety.
• Communicate any patient safety concerns to the treatment team and document accordingly.
• Ensure patients are in appropriate areas and on camera at all times.
• Report any safety issues immediately.
• Document safety incidents via the incident reporting portal.
• Adhere to all System guidelines for safety.
• Follow emergency protocols.
  
  

Additional Job Description

Education/Training Requirements:

• Master’s degree in Psychology, Social Work, Counseling, or a related field from an accredited institution, with at least two (2) years of experience in health care and preferably two (2) years in a psychiatric setting.
• Full independent licensure required (e.g., LMHC, LPC, LMFT, LCSW, or equivalent such as LPCC), in the state of practice.
• Full, independent licensure must be held in WA.
• Must obtain a substance use disorder license-in-training within six (6) months of hire if working in a co-occurring program (e.g., MHAR).
• Must be fully licensed in Washington and open to pursuing licensure in additional states; multi-state licensure is a plus.
• Solid understanding of therapeutic interventions and techniques across age groups, with knowledge of human development and behavior.
• May include responsibilities related to cognitive behavioral therapy and social services, depending on program needs.
• Responsible for meeting all continuing education and licensing requirements in accordance with program and regulatory guidelines.
  
  

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)
  
  

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care, Hospitals and Health Care, and Non-profit Organizations

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