Overview
This is a virtual, 100% remote therapist position. The Telehealth Therapist role develops, coordinates, and facilitates all direct social services to patients and their families assigned, and performs duties as directed by their manager. The Therapist will work in a virtual setting that includes partial hospitalization, intensive outpatient services, and outpatient services.
Schedule: Monday–Friday, 4:00pm to 8:00pm PST. The selected candidate must reside in a state Rogers currently operates in (WI, MN, IL, PA, TN, FL, GA, CO, CA, WA) and must hold licensure in Washington.
Job Duties & Responsibilities
- Provide social services to patients and their families/significant others virtually. Provide therapeutic treatment services to the individual, group, family and/or significant others.
- May provide individual treatment sessions with patients as indicated by the program and patient needs.
- Provide crisis intervention services as needed and assess for safety daily.
- Interact with patients, family members, significant others, and referents with respect and dignity.
- Participate in psychoeducational support sessions with patient/family/significant others.
- Provide case management and therapeutic interventions to all assigned patients.
- Serve as patient advocate when a patient has a grievance, following System policy and procedure.
- Adhere to provided materials to ensure clinical effectiveness and consistency. Manage patient/family expectations related to services provided. Initiate and maintain contact with referring providers, schools (if applicable), and care team for patients.
- Implement goals and interventions as specific on the Care Plan within the therapeutic component of the patient\'s program.
- Ensure goals are SMART (specific, measurable, attainable, relevant, and timely).
- Ensure goals and interventions are patient-specific and individualized according to patient diagnoses.
- Document progress according to the treatment plan.
- Troubleshoot technology issues during programming with the patient.
- Complete admissions documentation, including Social Services Admission Assessment and Suicide Risk Assessment, and collaborate with the treatment team according to identified guidelines.
- Complete a safety plan (Provider discretion for patients age 12 and under).
- Obtain necessary consent for release of records to access information that will assist in providing treatment or facilitating discharge, including coordination with referents and other mental health treatment providers.
- Complete ongoing treatment documentation as required, including writing clear treatment goals in the Treatment Plan, documenting daily patient status, and updating the Care Plan goals and interventions.
- Document contact notes for conversations with outpatient providers, schools, or parents; summarize patient progress and decisions from multidisciplinary team meetings in the master treatment plan when officially staffed.
- Communicate processes to team members and document information in a thorough, detailed, and timely manner.
- Complete discharge documentation as required and on time, including initial discharge plan and discharge summary with treatment recommendations, and coordinate aftercare handoff with outpatient providers and schools.
- Report and document suspected cases of physical or sexual abuse and neglect according to state law and System policy and procedure. Understand and apply Mandatory Reporting in the state of employment.
- Provide leadership and guidance in the implementation of clinical interventions and participate in interdisciplinary staffing for treatment planning, updating, and progress review.
- Communicate professionally and accurately; refer to and work with other departments and agencies as needed, according to RBH policies.
- Demonstrate a strong interdisciplinary approach to facilitate effective communication among departments; display professionalism, punctuality, and a positive attitude; adhere to ethics and confidentiality requirements.
- Support changes in staffing/scheduling as program and patient care needs require; participate in orientation, required trainings, and ongoing competency development; ensure timely documentation in patient records; attend staff meetings and supervision as relevant to the position.
- Participate in site committees remotely; gain understanding of the Rogers Operating System (ROS) and MD|I processes; participate in ROS projects that lead to improvement and apply the ROS model to department activities; demonstrate measurable goals and participate in daily team huddles.
- Understand Joint Commission, state, and other regulatory compliance regulations relevant to outpatient behavioral health programs; maintain patient safety by intervening appropriately and documenting safety concerns and incidents; ensure patients are on camera in appropriate areas and follow emergency protocols.
Education/Training Requirements
- Master\'s degree in Psychology, Social Work, Counseling, or a related field from an accredited institution, with at least two (2) years of experience in health care and preferably two (2) years in a psychiatric setting.
- Full independent licensure required (e.g., LMHC, LPC, LMFT, LCSW, or equivalent) in the state of practice; WA licensure must be held.
- Must obtain a substance use disorder license in-training within six (6) months of hire if working in a co-occurring program (e.g., MHAR).
- Must be fully licensed in Washington and open to pursuing licensure in additional states; multi-state licensure is a plus.
- Solid understanding of therapeutic interventions and techniques across age groups, with knowledge of human development and behavior.
- May include responsibilities related to cognitive behavioral therapy and social services, depending on program needs.
- Responsible for meeting continuing education and licensing requirements in accordance with program and regulatory guidelines.
Lic Certifications: Clinical Professional Counselor - Cert; Licensed Clinical Social Worker - Cert; Licensed Mental Health Counselor - Cert; Licensed Professional Counselor - Cert; Licensed Independent Clinical Social Worker - Cert; Licensed Marriage and Family Therapist - Cert; Licensed Professional Clinical Counselor - Cert; Social Worker - Cert
Benefits
- Health, dental, and vision insurance coverage for you and your family
- 401(k) retirement plan
- Employee share program
- Life/disability insurance
- Flexible spending accounts
- Tuiton reimbursement
- Health and wellness program
- Employee assistance program (EAP)
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)