Department: 12128 Enterprise Corporate - Physic Community Health Access
Status: Part time
Benefits Eligible: No
Hours Per Week: 0
Schedule Details/Additional Information: PRN - Telehealth triage, remote - work from home. Minimum 36 hours per six week period required, including two 8 hr weekend shifts. Holiday rotation.
Pay Range $34.90 - $52.35
The position is primarily remote: Must be able to report on site within 1 hour of Winston-Salem.
EDUCATION/EXPERIENCE:
- Graduate of an accredited school of nursing for Registered Nurses with a minimum of three years of varied clinical experience preferred in telephone nurse triage, ambulatory settings, and inpatient medical-surgical inpatient units.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
- Current license to practice as a Registered Nurse (RN) in the State of applicable state
- BCLS certification required unless CPR skill demonstration is medically contraindicated.
- Valid driver's license required.
ESSENTIAL FUNCTIONS:
- Adheres to AHWFBH standards to promote a positive work environment through effective and professional communication skills, interpersonal relationships, and team building.
- Provides telehealth nursing services to diverse populations in the health system.
- Interactions and communication align with diversity and inclusion principles
- Engages patients with the goal of improving clinical outcomes and promoting patient/customer satisfaction.
- Advocates for patients and families.
- Communicates and collaborates with other individuals and providers within the health system.
- Demonstrates responsibility for professional and personal development.
SKILLS/QUALIFICATIONS:
- Previous experience with nurse telephone triage or within a nursing call center preferred
- Excellent customer service skills
- Experience in multidisciplinary team collaboration
- Ability to perform telephone nursing patient assessments in an efficient manner using standardized nurse triage and departmental guidelines
- Excellent verbal and written communication skills
- Excellent organizational skills and the ability to work within a dynamic environment
- Basic computer skills with the ability to navigate multiple systems
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.