Telehealth Clinical Technician - Bridge Care

U.S. Department of Veterans Affairs; Fargo (ND); On-site; USD 42,000 - 64,000; Full time

Job summary

The U.S. Department of Veterans Affairs' Fargo VA Health Care System seeks a Health Technician (Telehealth Clinical) to support and manage telehealth operations.

This entry-level position typically works at a clinical site and coordinates scheduling, prepares the telehealth room, and ensures smooth video connections between patient and provider sites. Responsibilities include documenting patient history in EMRs, assisting during real-time telehealth encounters, transmitting images and data,

Qualifications

• One year of health care experience or education in related field.
• Bachelor's degree with health care courses or equivalent education.
• Ability to operate telehealth equipment and electronic scheduling.
• Knowledge of patient privacy regulations.
• Experience with video conferencing in clinical settings.

Responsibilities

• Prepare the telehealth environment and equipment for clinical visits.
• Facilitate real-time telehealth encounters with providers and patients.
• Capture and transmit clinical data/images per established guidelines.
• Schedule telehealth appointments across internal and external sites.
• Maintain patient privacy and safety during telehealth sessions.

Skills

Health care experience

Medical terminology

Electronic health records

Telehealth systems

Education

Bachelor's degree in health care field

Associate degree in health care field

Tools

Electronic medical records

Video conferencing

Telehealth platforms

Job description

The U.S. Department of Veterans Affairs' Fargo VA Health Care System seeks a Health Technician (Telehealth Clinical) to support and manage telehealth operations.

This entry-level position typically works at a clinical site and coordinates scheduling, prepares the telehealth room, and ensures smooth video connections between patient and provider sites. Responsibilities include documenting patient history in EMRs, assisting during real-time telehealth encounters, transmitting images and data,