Telecounselor

New Season; Brandon (FL); Remote; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Telecounselor I to provide individual counseling via a HIPAA-compliant video platform. This role offers the flexibility of remote work while ensuring that patients receive the support they need throughout their recovery journey. As part of a multidisciplinary team, you will educate patients, maintain documentation, and coordinate care to address clinical needs. With a commitment to treating individuals with dignity and respect, this position offers a rewarding opportunity to make a significant impact in the lives of those struggling with Opioid Use Disorder. Join a forward-thinking organization that values your skills and provides a supportive work environment.

Benefits

Remote Work Eligibility

3 Weeks PTO

Medical Insurance

Dental Insurance

Vision Insurance

FSA Services

Teladoc Services

Life Insurance

Disability Coverage

401K with Matching

Qualifications

• Master's degree in a Human Services related field required.
• Current independent counseling license preferred or active registration as an intern.

Responsibilities

• Conduct individual counseling sessions via video communication.
• Educate patients on treatment aspects and recovery steps.
• Document patient progress and ensure compliance with regulations.

Skills

Interpersonal Skills

Communication Skills

Multitasking

Basic Math Skills

Education

Master's Degree in Human Services

Independent Counseling License (LMHC, LCSW, LMFT)

Job description

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New Season
For over 30 years, New Season Treatment Centers have been a leading national healthcare provider specializing in outpatient treatment for individuals with Opioid Use Disorder (OUD).

Description

TELECOUNSELOR I

Operating in over 70 treatment centers across multiple states, we focus on medication-assisted treatment, counseling, support, and care management for patients with OUD. We address the whole person to support their recovery journey and treat patients with dignity and respect throughout their treatment experience.

We are seeking a Telecounselor I to serve our community as part of our team.

Job Summary

Telecounselors provide individual counseling via a HIPAA-compliant video platform to patients across the U.S. They may work remotely, adhering to schedules based on clinic needs, and collaborate with a multidisciplinary team to meet clinical needs and support patient well-being.

Essential Functions

1. Conduct individual counseling sessions via synchronous video communication.
2. Educate patients on treatment aspects, health issues, and recovery steps.
3. Maintain a minimum of 50% of hours in direct patient contact monthly.
4. Complete all documentation, including screenings, psychosocials, treatment plans, and reassessments timely.
5. Assist with intake, discharge, and transfer paperwork as needed.
6. Document patient progress and ensure compliance with organizational and state requirements.
7. Identify clinical needs and coordinate with the team to address them.
8. Maintain communication with clinic leadership and support staff, responding promptly to emails and managing schedules.
9. Report abuse, neglect, exploitation, and grievances as required.
10. Coordinate urine drug screens and complete necessary documentation.
11. Review and understand all relevant policies and procedures, ensuring compliance with confidentiality and privacy regulations.
12. Obtain and maintain proper licensure and participate in inspections and surveys.
13. Participate in staff meetings, supervision, and adhere to all rules and policies.
14. Perform other duties as assigned.

Minimum Qualifications

1. Master's degree in a Human Services related field; current independent counseling license (LMHC, LCSW, LMFT, or equivalent) preferred, or active registration as an intern with a plan to obtain licensure within 90 days.
2. Knowledge of Substance Abuse and Telecounseling preferred.
3. Excellent interpersonal and communication skills.
4. Ability to multitask, work independently, prioritize, and be dependable.
5. Basic math skills.

Benefits

• Remote work eligibility
• 3 weeks PTO
• Medical, Dental, Vision insurance
• FSA and Teladoc services
• Life Insurance
• Disability coverage
• 401K with matching

Job/State Requirements

Full licensure in Florida (LMHC, LMFT, or LCSW). Willingness to get licensed in other states.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitals and Health Care