Telecommunications Training Specialist

Nebraska Public Power District; Norfolk (NE); On-site; USD 8,000 - 10,000; Full time

Benefits offered by this job

Medical and dental insurance

401K retirement plan

Paid holidays

Paid vacation

Training opportunities and more

Job summary

Nebraska Public Power District seeks a Telecommunications Training Specialist to design, schedule, deliver and evaluate technical training for the Telecommunications group. You will lead curricula for Technicians I-III, TOC Analysts I-III, and Engineers, ensuring safety and human performance excellence.

Responsibilities include developing tools, coordinating internal and external programs, and maintaining progression plans while partnering with engineers and industry experts to keep content

Qualifications

• Experience in telecommunications operations within an electrical utility is highly preferred.
• Hands-on telecommunications field technician, engineering, or TOC experience preferred.
• Minimum two years of training experience in a technical environment preferred.
• Experience developing and administering structured training programs (e.g., SAT or ADDIE).
• Strong leadership and verifiable communication across levels required.

Responsibilities

• Develop, schedule, deliver and assess Telecommunications training programs.
• Provide leadership and resolve technical training issues; maintain current curricula.
• Deliver high quality training for Telecommunications Technicians I-III, TOC Analysts I-III, Engineers I-III.
• Coordinate internal, external, and customer training programs; maintain progression programs.
• Monitor training progress, evaluate trainees and programs; analyze needs and metrics.
• Collaborate with engineers and technicians to build internal sessions; involve SMEs.

Skills

Telecom operations

Field technician/engineering

Training experience

Structured training programs

Leadership experience

Communication skills

Education

Bachelor's degree in engineering, business, information technology, or related field

Associate's degree in electrical/electronic technology

High school diploma or GED

Job description

Telecommunications Training Specialist

Salary Range - $8,218.00 -$10,478.00

Location -NPPD locations in Nebraska: York, Kearney, Norfolk, Ogallala, North Platte

Employment Type: Full-time

Closing Date: 8/25/2026

Are you hard-working and eager to make a meaningful impact in the ever-emerging energy industry? Come join us!

By joining the Nebraska Public Power District team, you're becoming part of a close-knit community that embodies the values and traditions of the state. More than generating and delivering power, we empower our employees to thrive both personally and professionally. With safety at the helm, we have created a supportive and inclusive work environment that fosters innovation and growth. Here, you're not just an employee; you're a valued member of a family that respects and supports each other.

Our power grid has been consistently ranked one of the most reliable and resilient, but our reputation for excellence extends beyond our customer service to our employee satisfaction. Many of our team members have built lifelong careers here, advancing through the ranks thanks to our robust training programs and opportunities for professional development. With us, you'll find a place where your efforts are recognized and rewarded, where you're making a deep impact on the communities around you, and where you can truly power a career that you can be proud of.

Development, scheduling, delivery and assessment of Telecommunications technical training programs. Responsibilities include providing leadership and resolution of technical training and utilizing procedures to maintain and develop current and future training programs. Provide high quality training to support all disciplines within Telecommunications, including Telecommunications Technicians I-III, Telecommunications Operations Center (TOC) Analysts I-III, and Telecommunications Engineers I-III, in acquiring the knowledge, certification and skills required to perform their jobs safely, efficiently, and with high focus on human performance excellence. Develop and apply the necessary tools to deliver training programs, monitor training progress, and evaluate trainees and programs. Coordinate internal, external, and customer related training programs. Maintain or co-maintain Progression Programs in the respective areas.

Education, Training and Experience

Bachelor's degree in engineering, business, information technology, or related field and five (5) years of experience as described below

(OR)

Associate's degree in electrical/electronic technology and seven (7) years' experience as described below

(OR)

High school diploma or GED and ten (10) years' experience as described below.

Experience

• Experience in the operations of telecommunications systems in an electrical utility is strongly preferred.
• Hands-on telecommunication field technician, engineering, or telecommunication operation center experience is preferred. Internal candidates must have achieved a minimum of a level Ill in their respective position inside of NPPD Telecommunications to be considered for this position.
• A minimum of two years of training experience in a related technical environment is preferred.
• Hands-on experience developing and administering a structured training program, including creating technical training using an industry-recognized methodology such as SAT or ADDIE is preferred.
• Leadership experience is preferred.
• Strong verbal communication and presentation skills across all organizational levels are required.

Licenses and/or Certifications

Due to NERC regulatory requirements on medium and high asset locations, the incumbent may be required to obtain and maintain a satisfactory NERC background check.

Develop, document, coordinate, deliver, and continually review training instructions and training plans necessary to support operations of Telecommunications personnel while ensuring curriculum stays current and correct. This includes determining what training is needed, creation of the training, and support in presenting/teaching content.

Research and evaluate industry best practices as they relate to Telecommunications processes and practices. Integrate best practices into Telecommunications training curriculum.

Review job skills and employee performance with work group leaders to determine whether training can improve employee job performance and prevent work errors.

Evaluate trainee performance and share results with appropriate supervision.

Provide training to Telecommunications employees in acquiring the knowledge, certification and skills required to perform their jobs. Assist other business unit trainers as needs arise.

Leverage the knowledge and skills of Telecommunications employees to enhance the overall training program(s) and use these employees as subject matter experts to assist in the delivery of the curriculum.

Work with industry experts, engineers, and technicians to build internal training sessions, which are validated and supported by the Telecom O&M Manager.

Maintain or co-maintain responsibility for the Progression Programs in respective area.

Conduct training needs analysis and interpret data. Prepare and administer effective means for evaluation of training programs.

Effectively identify and communicate potentially problematic situations. Contact appropriate personnel to obtain assistance in problem resolution and scheduling.

Exercise independent judgment using a calm, collective approach during stressful situations.

Accountable for other duties as assigned.

Core Competencies

• Customer Focus
• Employees & Teamwork/Diversity & Inclusion
• Public Service/Environmental Stewardship
• Safety

Salary Information - Nebraska Public Power District offers a competitive starting salary with opportunities for growth.In addition to the base salary range listed below, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range. Successful applicants will be provided more information regarding the incentive program at the time of an interview.

Pay Grade - 14 Monthly

Typical Pay Grade Starting Salary Range: $8,218.00 - $10,478.00

Travel Required: 25% to 50% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview.

• medical and dental insurance
• 401K retirement plan
• paid holidays
• paid vacation
• paid medical
• training opportunities and more

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District.

Nebraska Public Power District is an Equal Opportunity Employer

We are an Equal Opportunity Employer who values the contributions of its diverse work force. We are only legally able to hire persons who are 1) a United States citizen or national, 2) a lawful permanent resident of the United States, or 3) an alien legally authorized to work in the United States.

Customers around the state know what to expect from NPPD — quality, reliability and performance excellence. Our values also extend to the way we take care of our employees and their families. We remain on the leading edge by providing competitive benefits that respond to the diverse lifestyles of our people in an ever-changing world.

Nebraska Public Power District offers a competitive starting salary with opportunities for growth.In addition to the base salary listed in posting, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range.

Retirement Savings

NPPD employees may participate in two retirement plan options – a 401(k) plan and a 457(b) plan. Both plans allow for pre-tax or Roth contributions. After the first six months of employment, the 401(k) plan includes a generous matching contribution from NPPD. The five-year vesting period begins on an employee's hire date. Our retired employees are eligible for retiree healthcare benefits as well as a life benefit paid out to designated beneficiaries upon their passing.

At NPPD, we care about the health and wellness of our employees. We offer new teammates two competitive hospital / medical plan options to fit their lifestyle and family needs. We also make an annual contribution to employee Health Savings Accounts, which can be used to offset out-of-pocket expenses. Employees and their spouse are invited to participate in a variety of wellness initiatives offered throughout the year as a way to enhance their wellness, reduce health risks and promote healthy lifestyles.

Other Benefits

• Employees earn vacation on a schedule commensurate with their years of service.
• We also offer paid holidays as well as personal and family medical leave, including birth mother recovery leave and parental child bonding leave.
• All full-time employees receive a life insurance policy equivalent to two times the participant's annual salary at no cost to the employee.
• NPPD also offers dental and vision insurance as well as personal accident, accidental death and dismemberment, critical illness, hospital indemnity, long-term care, pre-paid legal/identity theft, and short-and long-term disability insurance plans.
• Additional benefits include college tuition reimbursement, relocation assistance and complimentary access to an Employee Assistance Program.