Telecommunications Systems Technician II

California Governor's Office of Emergency Services; California; On-site; USD 65,000 - 90,000; Full time

Job summary

The California Governor’s Office of Emergency Services (Cal OES) seeks enthusiastic individuals to join as journey-level technicians for its Public Safety Communications (PSC) Technical Services Branch.

You will assemble, install, configure, and maintain a variety of public safety communication network systems and equipment, diagnose electronic issues, and manage core networking services to support responders.

Qualifications

• Ethical and accountable – exercises good judgment, tact, and responsibility in all assignments.
• Diligent/Conscientious – actively support leaders and team goals and take initiative for success.
• Leadership skills – mentoring, training, and guiding lower-level technicians.
• Technically proficient – advanced technical acumen to mentor, train, and support colleagues.
• Team-oriented – works cooperatively with colleagues, agencies, and stakeholders.
• Independent worker – able to take initiative and perform tasks without close supervision.

Responsibilities

• Assemble, install, modify, configure, create, program, diagnose, repair and maintain a wide variety of public safety agency communication network systems and equipment.
• Analyze electronic problems and repair at system and component levels related to microwave and land mobile radio (LMR).
• Manage MPLS and VPWS services within existing infrastructure to support public safety communications networks.
• Assist and train others while performing daily public safety telecommunications technical functions.

Skills

Ethical and accountable

Diligent/Conscientious

Leadership skills

Technically proficient

Team-oriented

Independent worker

Job description

Job Description And Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team.

This is the full journey level. Under general supervision, incumbents will assemble, install, modify, configure, create, program, diagnose, repair and maintain a wide variety of public safety agency communication network systems and equipment in accordance with manufacturer specifications and engineering instructions. Incumbents analyze electronic problems and make repairs at both the system and component levels relating to microwave and land mobile radio (LMR). Incumbents are required to have a valid industry accepted FCC certificate or license (as listed in the Minimum Qualifications section) to interpret and apply the provisions of the laws, rules, and regulations of the FCC relating to LMR and microwave communications. Incumbents use precision instruments to detect, eliminate, and prevent sources of radio frequency interference on all public safety communications network systems; and manage, configure, create, program, import/export data files for the PSC, service servers, hosts, desktop work stations, VoIP, RoIP, Telephone switches, PBX servers, routers and networking systems used by clients to support public safety communication systems and equipment. Incumbents manage MPLS, virtual private wire service (VPWS) services given an existing infrastructure network including modifying, deleting, disabling, re-enabling, and creating these services to support public safety communications networks.

Technicians at the journey level may be required to assist and train/instruct others while performing daily public safety telecommunications technical functions.

You will find additional information about the job in the Duty Statement.

Working Conditions

In Office: This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver’s License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

Department Information

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

The California Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.

The Public Safety Communications (PSC) Technical Services Branch provides a variety of services to PSC and the public safety agencies it serves. The Branch oversees the California Public Safety Microwave Network (CAPSNET), licensing of public safety radio spectrum with the FCC, and a host of ancillary services that support PSC’s service delivery.

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

More information may be found here: Public Safety Communications | California Governor's Office of Emergency Services

Department Website: http://www.caloes.ca.gov

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ethical and accountable – exercises good judgment, tact, and responsibility in all assignments
• Diligent/Conscientious- ability to actively support leaders and team goals, exercise independent critical thinking, and take the initiative to ensure overall success of CalOES PSC
• Leadership skills – capable of mentoring, training, and guiding lower-level technicians
• Technically proficient – possesses an advanced technical acumen to mentor, train, and support colleagues
• Team-oriented – works cooperatively with colleagues, agencies, and stakeholders
• Independent worker – able to take initiative and perform tasks without close supervision{" extension?? maker} ... "}