Telecommunications System Technician ll

San Diego County Office of Education; Albany (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

The San Diego County Office of Education is seeking a Fiber Optic Technician to perform crucial technical work on fiber optic communications networks. This includes installation, maintenance, troubleshooting, and customer communication. Ideal candidates will possess a high school diploma, relevant experience, and a valid driver’s license. Join a dynamic team dedicated to excellence in communication technology.

Benefits

Medical Insurance

Dental Insurance

Life Insurance

Vacation Pay

Sick Pay

Holiday Pay

Defined Benefit Retirement Plan

Discounted YMCA Membership

Qualifications

• 2-5 years' experience in fiber optics, telecommunications or relevant fields.
• Valid Georgia Driver’s License.
• Ability to use technical equipment and safety measures.

Responsibilities

• Install, maintain, and repair fiber optic systems and equipment.
• Troubleshoot network problems and perform necessary repairs.
• Use various tools to ensure proper functionality of systems.

Skills

Troubleshooting

Technical Communication

Fiber Optics Installation

Safety Compliance

Customer Service

Education

High school diploma or GED

Tools

Fiber splicer

Optical Time Domain Reflectometer (OTDR)

Cable locator

Job description

The Position

The purpose of this classification is to perform technical work functions associated with

installing, maintaining, servicing and repairing all aspects of the Fiber Optic

Communications Network.

Duties

Essential Functions

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Install, maintain, and repair the Fiber Optic System and related equipment; perform

troubleshooting and diagnostic testing to identify and resolve problems; ensure proper

connection to the router.

Assist in engineering multiple communications systems to utilize maximum allowable

bandwidth; maintain redundant paths for emergency coverage; verify fiber connectivity,

optical propagation levels, power requirements, and availability of equipment.

Construct city wide fiber optic circuits; installs equipment; tests functionality and

connectivity; coordinate communication types, port settings, router configurations, IP

addressing, encryption, and encoding; educate the customer on operations and basic

troubleshooting.

Use truck-mounted boom bucket, or may perform underground installation to install

equipment, remove defective wiring, transfer wires, or conduct repairs; locate aerial or

underground distribution and drops.

Conduct splicing with fusion splicer, connect, service and repair of fiber optics within

system.

Monitor network for changes, errors, equipment failures and other possible service issues,

perform service calls to resolve subscriber problems and complaints.

Perform CLI tests and quarterly signal leakage monitoring, repair and documentation within

the system.

Troubleshoot common system and drop line faults; correct outside distribution problems

such as signal level and signal quality degradation, insertion and cable losses, ingress,

egress, AC problems, defective coax amplifiers, power supplies, fiber optic nodes and cable,

and status monitoring equipment.

Utilize precautionary work methods and safety equipment to maintain safety of work crews

and the public.

Operate various equipment, power tools, hand tools, and supplies in order to complete

work assignments; operate and maintain Sunset tester, fiber splicer, optical time domain

reflectometer (OTDR), light meter, time domain reflectometer (TDR), fault locator, cable

locator, CLI equipment, optical spectrum analyzer, and optical power meter.

Maintain accurate work orders, logs, reports and documentation of daily activity.

Maintain vehicle, tools, and equipment in a safe, clean working condition.

Operate a personal computer to enter, retrieve, review, or modify data, utilizing Microsoft

Word, PowerPoint, Publisher, Excel, Access, AltaVista, Visio, Navis, UNIX, GNI Nettest,

Lucent Wavestar, CIT, Net Outlook, Internet, e-mail, or other software; and operate

general office or other equipment as necessary to complete essential functions.

Communicate with management, employees, city departments, fire/law enforcement

officials, contractors, outside agencies, customers, the public, and other individuals as

needed to coordinate work activities, review status of work, exchange information, resolve

problems, or give/receive advice/direction.

Communicate via telephone and/or two-way radio; communicate effectively and coherently

over radio channels while initiating and responding to radio communications; provide

information; take and relay messages; respond to requests for service.

Maintain a comprehensive, current knowledge and awareness of applicable

laws/regulations; maintain an awareness of new trends and advances in the profession,

maintain professional affiliations; attend workshops and training sessions as appropriate.

May be required to work after normal business hours, weekends, and holidays.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

High school diploma or general education degree (GED) required; with 2-5 years’

experience in fiber optics, telecommunications, electronics, electrical

distribution/transmission systems, or public utility operations; or any equivalent

combination of education, training, and experience which provides the requisite

Knowledge, Skills, And Abilities For This Job.

Certificates, Licenses, Registrations

Must possess and maintain a valid Georgia Driver’s License with the appropriate

endorsements; or must be obtained within six (6) months of hire date.

Core Competencies & ADA Compliance

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Use of Technology - Demonstrates required skills; adapts to new technologies; uses technology to increase productivity, keeps technical skills up to date.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Continuous Learning - Assesses strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Analytical - Uses intuition and experience to complement data.

Design - Applies design principles; demonstrates attention to detail.

Problem Solving - Works well in group problem solving situations; uses reason even

when dealing with emotional topics.

Cooperation - Establishes and maintains effective relations; exhibits tact and

consideration; offers assistance and support to co-workers; works cooperatively in

group situations; works actively to resolve conflicts.

Communications - Expresses ideas and thoughts verbally; expresses ideas and

thoughts in written form; exhibits good listening and comprehension; keeps others

adequately informed; selects and uses appropriate communication methods.

Customer Service - Responds promptly to customer needs; responds to requests for

service and assistance; meets commitments.

Oral Communication - Speaks clearly and persuasively in positive or negative

situations; listens and gets clarification; responds well to questions; participates in

meetings.

Teamwork - Exhibits objectivity and openness to others' views; gives and welcomes

feedback; contributes to building a positive team spirit; puts success of team above

own interests; supports everyone's efforts to succeed.

Written Communication - Writes clearly and informatively; edits work for spelling

and grammar; varies writing style to meet needs; presents numerical data effectively;

able to read and interpret written information.

Change Management - Prepares and supports those affected by change.

Team Leadership - Supports group problem solving; ensures progress toward goals.

Leadership - Exhibits confidence in self and others; accepts feedback from others.

Quality Management - Looks for ways to improve and promote quality; demonstrates

accuracy and thoroughness.

Visionary Leadership - Displays passion and optimism.

Conflict Resolution - Encourages open communications; maintains objectivity; keeps

emotions under control.

Cost Consciousness - Works within approved budget; conserves organizational

resources.

Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for

cultural differences; promotes a harassment-free environment.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others;

works with integrity and principles; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative

tasks correctly and on time; supports organization's goals and values; benefits

organization through outside activities; supports affirmative action and respects

diversity.

Strategic Thinking - Understands organization's strengths & weaknesses.

Personal Appearance - Dresses appropriately for position; keeps self well groomed.

Achievement Focus - Sets and achieves challenging goals; demonstrates persistence

and overcomes obstacles; measures self against standard of excellence; recognizes and

acts on opportunities; takes calculated risks to accomplish goals.

Adaptability - Adapts to changes in the work environment; manages competing

demands; changes approach or method to best fit the situation; able to deal with

frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; ensures work

responsibilities are covered when absent; arrives at meetings and appointments on

time.

Dependability - Follows instructions, responds to management direction; takes

responsibility for own actions; keeps commitments; commits to long hours of work

when necessary to reach goals; completes tasks on time or notifies appropriate person

with an alternate plan.

Initiative - Volunteers readily; undertakes self-development activities; seeks increased

responsibilities; takes independent actions and calculated risks; looks for and takes

advantage of opportunities; asks for and offers help when needed.

Innovation - Displays original thinking and creativity; meets challenges with

resourcefulness; generates suggestions for improving work; develops innovative

approaches and ideas; presents ideas and information in a manner that gets others'

attention.

Judgment - Displays willingness to make decisions; exhibits sound and accurate

judgment; supports and explains reasoning for decisions; includes appropriate people in

decision-making process; makes timely decisions.

Planning/Organizing - Uses time efficiently.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and

promote quality; applies feedback to improve performance; monitors own work to

ensure quality.

Quantity - Meets productivity standards; completes work in timely manner; strives to

increase productivity; works quickly.

Safety and Security - Observes safety and security procedures; determines

appropriate action beyond guidelines; reports potentially unsafe conditions; uses

equipment and materials properly.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved

written or oral instructions. Ability to deal with problems involving a few concrete

variables in standardized situations.

Computer Skills

Ability to utilize Microsoft Office.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include physical vision, close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee may occasionally work near moving mechanical parts. The noise level in the work environment is usually moderately quiet.

The City of Albany, Georgia, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Albany, Georgia, will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Employer Paid: Vacation Pay, Sick Pay, Holiday Pay, Medical Insurance, Dental Insurance, Life Insurance, Defined Benefit Retirement Plan

Optional:Vision Insurance, Short Term Disability Insurance, Long Term Disability Insurance, 457(b) Plan

Whole Life Insurance, Critical illness Insurance, Discounted YMCA Membership

01

Do you possess a valid Driver's License?

• Yes
• No
  
  

02

Do you possess a high school diploma or general education (GED)?

• Yes
• No
  
  

03

Do you possess 2-5 years' experience in fiber optics, telecommunications, electronics, electrical distribution/transmission systems, or public utility operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job?

• Yes
• No
• Required Question