Telecommunications Specialist

DLA Careers; Cleveland (OH); On-site; USD 89,000 - 122,000; Full time

Job summary

<p>DLA Careers is hiring a Telecommunications Specialist responsible for managing worldwide voice infrastructure to include VoIP systems and technical support for telecommunications systems.</p><p>The ideal candidate should possess specialized experience in investigating and evaluating requirements for communication systems. Strong problem-solving skills and ability to analyze system failures are essential. Benefits include competitive salary based on location, with opportunities for career advancement.</p>

Qualifications

• One year of specialized experience in managing voice infrastructure and telecommunications systems.
• Experience in database management on CAIRS and provisioning of telephone systems.
• Knowledge of telecommunications systems for DOD requirements.

Responsibilities

• Manage worldwide voice infrastructure including voice switching systems.
• Provide technical advice consistent with established policies.
• Analyze system failures to restore operational service.

Skills

Investigating communication systems

Database management

Knowledge of VoIP systems

Technical problem analysis

Job description

Summary

See below for important information regarding this job.

Position will be filled at any of the locations listed below. Site specific salary information as follows:

• Battle Creek, MI: $89,508 – $116,362
• Columbus, OH: $93,400 – $121,422
• Dayton, OH: $92,841 – $120,696
• Fort Belvoir, VA: $102,415 – $133,142
• New Cumberland, PA: $102,415 – $133,142
• Ogden, UT: $89,508 – $116,362
• Philadelphia, PA: $98,630 – $128,221
• Richmond, VA: $93,499 – $121,551

Duties

• Serves as Telecommunications Specialist with primary responsibilities as a technician managing worldwide voice infrastructure to include soft phone and client applications.
• Serves as Telecommunications Specialist with primary responsibilities as a technician managing peripheral instruments or endpoints, local area networks, wide area networks, associated hardware and software.
• Provide support and services involving overall capabilities and operations of voice switching systems, including digital, analog and Voice over Internet Protocol (VoIP).
• Represents the Network and Telecommunications (NTS) Voices Services Branch Chief at inter‑organizational meetings and conferences to investigate problems, establish procedures.
• Represents the Network and Telecommunications (NTS) Voices Services Branch Chief to provide technical information and advice for the Branch consistent with established policies and unit objectives.
• Serves as Primary NTS telephone control office (TCO), approving all installation and relocation requests for telephones and services.
• Analyzes system failure and other unusual system occurrences to isolate the source of the problem and determine whether the failure was caused by networks, software, hardware, or other factors.
• Initiates corrective action to restore operational service, including specified inter‑trunk wide area backbone circuits.
• Maintains NTS CAIRS.net IP Discovery system, controlling and authorizing database changes in support of Enhanced 911 Emergency services.

Requirements

Conditions of employment:

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non‑Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavourably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12‑31‑59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities.
• This position and any future selections from this announcement may be used to fill future vacancies for various shifts located anywhere within DLA Information Operations, J‑6.

Qualifications

To qualify for a Telecommunications Specialist, your resume and supporting documentation must support:

• Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. At the GS‑12 level, applicants must possess one year of specialized experience equivalent to the GS‑11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time‑in‑grade (General Schedule (GS) positions only), time‑after‑competitive appointment, minimum qualifications, and any other regulatory requirements by the cut‑off/closing date of the announcement. Creditable specialized experience includes:
  • Investigates, evaluates and determines requirements and diversified system capabilities for highly complex and sophisticated communications system in support of the worldwide missions of the activities serviced.
  • Performs database management duties on Cable Assignment Information Retrieval System (CAIRS) and provisioning of telephone switching systems.
  • Supports recommendations establishing or improving the analog, digital and VoIP telecommunications systems supporting world‑wide Department of Defense (DoD) and Agency's network access requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education: Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional Information

• 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. 1194).