Telecommunications Officer

City of Murray, Kentucky; Murray (KY); On-site; USD 25,000 - 32,000; Full time

Job summary

City of Murray, Kentucky is seeking a Telecommunications Officer to operate telephone and two-way radio for police, fire, and other emergency units. The role includes dispatching equipment as needed and ensuring accurate communication under pressure.

Qualifications include a high school diploma and certification as a telecommunications officer, with training in FCC regulations and radio procedures. Ideal candidates are prepared to work irregular hours and complete required training to maintain

Qualifications

• High school diploma or equivalent.
• Certified Telecommunications Officer status required or must qualify as certified.
• Knowledge of FCC regulations and radio procedures.

Responsibilities

• Receive calls by telephone and radio for emergency services and dispatch units.
• Operate LINK/NCIC equipment and perform checks.
• Monitor weather conditions and notify the public of dangerous conditions.

Skills

FCC regulations knowledge

Radio procedures knowledge

Telecommunications procedures

Communication skills

Education

High school diploma

Certified Telecommunications Officer

Tools

LINK/NCIC system

Job description

Job Opportunity - Telecommunications Officer

Telecommunications Officer

SALARY: $17.85 – $23.54/hour

OPENING DATE: 09/21/2026

DESCRIPTION:
**Job posting is for a certified or uncertified telecommunications officer**
Under general direction, operates telephone and two-way radio in the receipt and transmission of police, fire, and other emergency units; dispatches equipment as necessary; performs related work as required.

ESSENTIAL DUTIES:

• Receives calls by telephone and various radio systems for fire, police and ambulance services, determines order of importance; determines by inquiry the need for and location of services; determines the units to be sent in response to calls- dispatches emergency response units via radio, telephone, and national computer network.
• Operates LINK/NCIC equipment.
• Runs operator’s license checks, registration checks and wanted persons checks on computer.
• Calls wrecker services as needed.
• Monitors alarm systems and dispatches officers to alarms that are activated.
• Monitors weather conditions and notifies public of dangerous weather conditions through established procedures.
• Assists the public as requested.
• Attends certification and recertification training programs.
• Assists with departmental records as requested.

Non-essential: Answers phone and dispatches after hours for city services (gas, water, electric).

MINIMUM QUALIFICATIONS:

• Graduation from high school or equivalent
• Working as a Certified Telecommunications Officer – to qualify as certified

Knowledge

• Thorough knowledge of basic radio procedures and FCC regulations.
• Thorough knowledge of practices, procedures, systems and policies of police, fire, and ambulance services.
• Thorough knowledge of telecommunications office, including equipment, policies, procedures, rules and regulations, etc.
• Knowledge of business English, spelling, arithmetic, punctuation, grammar, and filing.
• Thorough knowledge of communications equipment.
• Thorough knowledge of the geography of the county, including the location of streets and roads, major buildings, etc.

Abilities

• Ability to do multiple duties simultaneously.
• Ability to work in a high stress position.
• Ability to remain calm during emergency situations.
• Ability to prioritize calls.
• Ability to analyze complex situations and execute effective courses of action.
• Ability to communicate effectively, orally and in writing.
• Ability to type; ability to operate computer terminal.

ADDITIONAL REQUIREMENTS:
Availability: Must be able to work irregular hours on assigned shift.
Certification Requirements: Must successfully complete required training to maintain certification as a telecommunicator and to remain certified to operate LINK/NCIC system – to qualify as certified.
Physical Requirements of the Job: Physical Demands: Work is performed indoors at a console, desk, or table. Must have normal use of hands and arms, normal dexterity, ability to sit for long periods. Must have ability to speak, hear, understand. Must lift objects weighing less than 25 lbs. Must use console, radio, telephone, and normal office equipment (computer, copier, etc.)
Overtime Provision: nonexempt.

The City of Murray is an Equal Opportunity Employer