Telecommunications Mechanic II

UIC Arctic Response Services, LLC; California; On-site; USD 116,820,000 - 121,229,000; Full time

Job summary

Bowhead seeks a Telecommunications Mechanic II for Beale AFB, CA to maintain and support the base voice network and related Cisco UC devices. The role includes configuring VoIP devices, documenting voice systems, and performing cable installations.

The ideal candidate will have 2+ years IT experience with Cisco Call Manager/Unity, a CompTIA Security+ certification, and strong communication skills. Some overtime, holidays, and emergency calls may be required.

Qualifications

• High School graduation or equivalent.
• 2 years IT experience, preferably with Cisco Call Manager and Cisco Unity.
• Must have CompTIA Security+; CCNA or CCNP preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to communicate effectively with all levels of staff and external contacts.
• Strong interpersonal skills and good judgment; able to work independently or in a team.

Responsibilities

• Administer, secure, and maintain all voice network services and assets.
• Configure Cisco Unified Communications and VoIP devices.
• Provide documentation and diagrams of voice systems.
• Install and test voice and data cabling (Cat6 and fiber) indoors and outdoors.
• Access and update work orders in CIPS and EITASS systems for trouble tickets.
• Assist with migration from MSL-100 to Cisco Unified Communications system.
• Possibly configure trunks, phones, gateways, call routing, user management, voice mail, and conferencing in future.
• Cross-connect and test analog lines from Cisco VG450s.
• Respond to emergency work orders, including weekends and holidays.

Skills

CompTIA Security+ Certification

Microsoft Office

Cisco Call Manager

Cisco Unity

CCNA/CCNP (preferred)

Communication skills

Interpersonal skills

Education

High School diploma or equivalent

Tools

Cisco Unified Communications

VoIP devices

MSL-100 switch (migration)

Job description

Overview

Telecommunications Mechanic II (BAFB-2026-26061):

Bowhead seeks a Telecommunications Mechanic II for the base telecommunications maintenance and support contract at Beale AFB, CA. We are pleased to accept resumes and applications from highly motivated individuals to join our team in support of the daily operations and ongoing projects at Beale AFB.

Responsibilities

Essential functions will include:

• The administration, security, and maintenance of all services and assets related to the voice communication network
• Device and service configuration related to Cisco Unified Communications and Cisco VoIP devices
• Providing documentation and diagrams of voice systems
• Installation and testing of voice and data cabling such as Cat 6 and fiber optic indoors and outdoors
• Working in CIPS database to access and update work orders and EITASS system to access and update trouble tickets
• Assisting with all aspects of our continued migration from our current MSL-100 telephone switch to the Cisco Unified Communications system
• Future essential functions could include configuration of trunks, phones, gateways, call routing, user management, voice mail, conference calling, call transfer/call forwarding, Cisco VG 450 port configuration and UCCX call tree configuration/maintenance
• Cross connecting and testing analog lines from Cisco VG450's
• Responding to emergency work orders which on occasion could be called out at any time of day to include weekends and holidays.
• Other duties as assigned

Qualifications

• Education- High School graduation or equivalent
• Years of experience- Minimum of 2 years of IT experience, preferably with Cisco Call Manager and Cisco Unity.
• Required skills or certifications- Must have CompTia security Plus. Prefered Cisco certification of CCNA or CCNP
• Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
• Ability to communicate effectively with all levels of employees and outside contacts
• Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:

• Must be able to lift up to 75 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.

Set Rate 40.74 an hour

Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

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