Telecommunications Lead Installer - Level IV

Pearce Services; Buffalo (NY); On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Health and life insurance

401(k) with employer match

Paid time off

Tuition reimbursement

Professional development

Job summary

Pearce Services is seeking a Telecommunications Lead Installer – Level IV to oversee installation, re‑configuration, and activation of Carrier Central Office and Data Center equipment across North America. You will supervise crews, ensure quality, and document all procedures.

The role requires extensive experience in power, fiber, and network systems, with strong leadership and customer interaction skills. Travel is required; competitive compensation and full benefits are provided.

Qualifications

• Minimum 8+ years installation experience with leadership required.
• High school diploma with two years technical school or equivalent training.
• Ability to read and follow written instructions and diagrams.
• Proficient laptop skills and MS Office familiarity.
• Willingness to travel across the US and pass background checks.

Responsibilities

• Install, re-configure, integrate, remove, and maintain telecom equipment with minimal supervision.
• Lead a crew and supervise Installers/Technicians on projects.
• Review and generate MOPs, schedules, and test records with accuracy.
• Interface with customers, vendors, and internal teams to turn up equipment.
• Perform daily quality validation and documentation compliance.
• Ensure safety, policies, and procedures are followed.

Skills

Leadership experience

MS Office

Verbal and written communication

Education

High school diploma + technical training

Technical school diploma

Tools

Cisco

Nortel

Nokia

Dell

Juniper

Ciena

Fujitsu

Job description

At PEARCE, we've got a career for you!

Pearce is a leading technology-enabled provider of asset management solutions for mission‑critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com.

Your Impact

The Telecommunications Lead Installer – Level IV will provide detailed installation, re‑configuration/integration, removal, and maintenance of Carrier Central Office and Data Center equipment which includes Transmission, Power, Infrastructure and Fiber systems with minimum supervision. This role will require supervision of assigned crew members and their performance.

Core Responsibilities

• Must have mastered all installation skills per Telco Standard TP76300 and be able to perform all the duties of the Installer Level 4 with a high degree of competence and accuracy as a Working Lead with assigned team members.
• Mastered comprehensive equipment installation skills on a wide variety of installations and systems including AC/DC Power systems, low/high-density fiber systems, Central Office and Data Center Infrastructure, and supervisory/alarm systems.
• Installation knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc.
• Deep understanding of fiber installation standards and procedures.
• Prior experience successfully leading installation projects.
• Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation.
• Responsible for the accuracy of all documentation as required.
• Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment of assigned projects. Turn up and integration system testing skills may be required.
• Ability to supervise lower‑level Installers/Technicians in basic installation and testing requirements.
• Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate’s time and expense documentation for accuracy and completeness.
• Comply with system update requirements of all company/customer installation documents.
• Ability to resolve any project related issues utilizing defined processes.
• Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP’s, High-risk activity reports, work schedules, test records, and project completion reports.
• Perform in‑process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management.

Work Operations

• Physically place, remove, or modify working and non‑working equipment.
• Install cable trays and/or racking superstructure from drawings and Engineering documents.
• Installation of a variety of telecom and data equipment, cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls.
• Installation of DC Power Systems, BDFBs and fuse panels with associated cabling.,
• Identify, label, measure, terminate and physically route cables that supply AC and/or DC power or transmit data in various technical spaces.
• Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system.
• Perform system power up as well as other integration activities.
• Resolve equipment and technical issues as they arise.
• Perform daily quality validation on in-process and completed work.
• Perform other duties as requested.

Specific duties may vary or evolve over time based on business and client needs.

Core Experience

• Minimum 8+ years installation experience or combination of experience and training as determined by company management. Prior leadership experiences required.
• High school diploma with two years technical school or a combination of training and experience related to the communications installation field of eight plus years.
• Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations.
• Must have proficient laptop computer skills and experience with applications.
• Ability to fully understand all company/customer policies and procedures and safety requirements.
• Excellent verbal and written communication skills.
• MS Office (Outlook, Word, Excel, Teams) skills.
• Must have a valid driver’s license and be able to pass all pre-employment background checks and must be insurable. Valid Passport a plus.
• Travel required the US without restrictions. Must be able to work a variety of shifts and travel extensively (road warriors needed).
• Expenses 100% paid by the employer.

Physical/Work Environment

• At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards.
• Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces.

What We Offer

At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full‑time employees a comprehensive benefits package including health and life insurance, 401(k) with employer match, paid time off, tuition reimbursement, and professional development courses.

This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process.

Base Pay Range

$68,000 - $80,000 USD

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Learn more about us at www.Pearce-Services.com!