Telecommunications Account Associate

Experiential Group; Santa Ana (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A direct sales and marketing firm in Costa Mesa is seeking a Telecommunications Account Associate. The ideal candidate will be tech-savvy, outgoing, and possess strong communication skills. Responsibilities include building customer relationships, pursuing sales opportunities, and collaborating with a team. Previous customer service or sales experience is preferred. This role offers a chance for career advancement in a dynamic environment.

Qualifications

• Previous experience as a customer service, retail, or account associate is preferred.
• Excellent communication, interpersonal, and negotiation skills are required.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Cultivate and maintain strong relationships with new and existing customers.
• Identifying and pursuing new sales opportunities.
• Collaborate with fellow associates and internal teams for customer satisfaction.

Skills

Customer service experience

Excellent communication skills

Sales-driven

Problem-solving

Teamwork

Job description

As an authorized dealer of wireless services working with large telecommunication clients, we are looking to bring on a new Telecommunications Account Associate member to our team. Based in Costa Mesa, CA, we are a direct sales and marketing firm responsible for carrying out our clients' mission in expanding their presence throughout the area to local customers. We are looking to add a tech-savvy, and outgoing individual to join our crew as a Telecommunications Account Associate.

As a Telecommunication Account Associate, you will be combining a variety of direct marketing and sales strategies to connect directly with customers. This role will allow you to work directly with customers, educating them on product offerings, enrolling them in services, and educating them on services that would best fit their needs. The ideal candidate will be sales-driven, self-motivated, and a team player. If you are looking for an opportunity to grow with a company and advance your career, then this is the perfect opportunity for you!

Telecommunication Account Associate key responsibilities:

• Cultivate and maintain strong relationships with new and existing customers in person to demonstrate new wireless products and services
• Identifying and pursuing new sales opportunities to expand our wireless enrollment market reach and client accounts
• Collaborate with fellow Telecommunication Account Associates and other internal teams to ensure customer satisfaction and successful service delivery daily
• Stay informed about industry trends, competitor activities, and new product developments
• Achieving and exceeding sales targets

Qualifications for a Telecommunication Account Associate:

• Previous experience as a customer service, retail, account associate, or relative sales is preferred
• Excellent communication, interpersonal, and negotiation skills
• Ability to work independently and as part of a team in a fast-paced environment
• Strong problem-solving abilities and a customer-centric approach
• Willingness to learn and implement new features and direct sales strategies to fulfill customer needs