Telecom Retail Store Manager — Growth & Team Leader

RedLion Mobility; New York (NY); Hybrid; USD 60,000 - 73,000; Full time

Benefits offered by this job

Competitive base + uncapped commission

Medical, Dental, Vision Insurance

401(k)

Paid training and onboarding

Paid vacation and sick time

Advancement opportunities

Winners Circle trip

Job summary

RedLion Mobility is expanding its retail footprint and seeks a hands-on Retail Store Manager for our Bronx, NY location. You will lead daily store operations, coach a dynamic sales team, and ensure customers receive top-tier connectivity solutions.

Ideal candidates have 3–5 years in retail management, strong leadership and analytics, and a commitment to excellent service. The role offers a competitive base pay plus uncapped commissions, plus growth opportunities.

Qualifications

• 3–5 years of retail management experience in wireless, broadband, or electronics.
• Proven track record of sales growth and team leadership.
• Strong communication and coaching abilities.
• Proficient with Microsoft Office; familiarity with POS systems.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Oversee daily store operations: merchandising, inventory, cash handling, audits, and policy adherence.
• Upsell and cross-sell products to maximize sales opportunities.
• Analyze performance data to identify trends, gaps, and growth opportunities.
• Recruit, hire, train, and develop a high-performing sales team.
• Collaborate with marketing on local events, promotions, and seasonal campaigns.
• Maintain high customer satisfaction and resolve escalated concerns promptly.

Skills

Retail management

Sales leadership

Customer service

KPI analysis

Team development

Communication

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Tools

Microsoft Office

POS systems

Job description

RedLion Mobility is expanding its retail footprint and seeks a hands-on Retail Store Manager for our Bronx, NY location. You will lead daily store operations, coach a dynamic sales team, and ensure customers receive top-tier connectivity solutions.

Ideal candidates have 3–5 years in retail management, strong leadership and analytics, and a commitment to excellent service. The role offers a competitive base pay plus uncapped commissions, plus growth opportunities.