Telecom Retail Sales Specialist - Customer Experience Leader

Charter Communications; Salisbury (NC); On-site; USD 25,000 - 32,000; Full time

Job summary

Charter Communications, operating as Spectrum, seeks a Retail Sales Specialist to promote and sell Spectrum Internet, TV, Mobile and Voice in our stores. Earn $18/hour base with commissions up to $22.50/hour and enjoy comprehensive benefits.

You’ll deliver exceptional customer care, handle transactions, and build relationships while meeting sales and service goals in a fast-paced environment. High school diploma required; 1-5 years sales/customer service preferred.

Qualifications

• High School Diploma or equivalent.
• Proficiency with cash handling and payment transactions.
• Comfort with personal technology and basic math.
• Ability to read, write and speak English and manage multiple tasks.

Responsibilities

• Promote and sell Spectrum products to existing and new customers.
• Deliver outstanding customer care and resolve issues in-store.
• Handle transactions accurately and meet sales goals.
• Maintain knowledge of pricing, promotions and store standards.

Skills

Cash handling

Mobile tech

English literacy

Customer service

Sales mindset

Education

High School Diploma or equivalent

Job description

Charter Communications, operating as Spectrum, seeks a Retail Sales Specialist to promote and sell Spectrum Internet, TV, Mobile and Voice in our stores. Earn $18/hour base with commissions up to $22.50/hour and enjoy comprehensive benefits.

You’ll deliver exceptional customer care, handle transactions, and build relationships while meeting sales and service goals in a fast-paced environment. High school diploma required; 1-5 years sales/customer service preferred.