Retail Sales Pro: Commission, Perks & Customer Impact

Charter Communications; Melbourne (FL); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Free internet

Discounted services

Job summary

Charter Communications, doing business as Spectrum, is hiring a Retail Sales Specialist to be the face of our brand in-store.

Promote and sell Spectrum's Internet, TV, and Mobile services to existing and new customers while delivering outstanding customer care.

Base pay starts at $18.00/hour with potential to earn up to $22.50/hour through commissions and incentives, plus perks like free and discounted services.

Qualifications

• High School Diploma or equivalent.
• Cash handling and payment accuracy.
• Comfort with personal technology and basic math.
• English reading/writing/speaking plus bilingual Spanish.
• Strong communication and sales skills.

Responsibilities

• Enhance the customer experience while meeting sales, service, and store goals.
• Identify sales opportunities and educate customers about products.
• Build relationships and overcome objections to upsell.
• Maintain knowledge of Spectrum products, pricing, and promotions.
• Ensure welcoming store atmosphere and adhere to dress code.

Skills

Cash handling

Tech comfort

Math skills

English proficiency

Sales mindset

Customer service

Bilingual: Spanish

Education

High School Diploma or equivalent

Job description

Charter Communications, doing business as Spectrum, is hiring a Retail Sales Specialist to be the face of our brand in-store.

Promote and sell Spectrum's Internet, TV, and Mobile services to existing and new customers while delivering outstanding customer care.

Base pay starts at $18.00/hour with potential to earn up to $22.50/hour through commissions and incentives, plus perks like free and discounted services.