Telecom Operator PRN

UCF Lake Nona Hospital; Orlando (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

UCF Lake Nona Hospital is seeking a Telecom Operator PRN to manage incoming calls and provide information to callers. This role requires previous PBX experience and a customer service background. Join a team dedicated to patient-centered care in a newly opened hospital in Medical City, Orlando.

Benefits

Comprehensive medical coverage

401(k) Plan with matching

Education assistance

Employee Stock Purchase Plan

Qualifications

• Previous PBX experience is desirable.
• Experience in customer service position.
• Ability to fluently speak and understand English.

Responsibilities

• Operate a switchboard to relay incoming calls.
• Answer multiple incoming telephone lines.
• Perform overhead paging.

Skills

Customer Service

Communication

Job description

Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Telecom Operator PRN today with UCF Lake Nona Hospital.

Benefits

UCF Lake Nona Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Telecom Operator PRN. We care for our community! Just last year, HCA Healthcare and our colleagues donated 13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

We are currently recruiting for a Telecommunications Operator to join our team! As our Telecommunications Operator, you will operate a switchboard to relay incoming calls, outgoing calls, and pages. We are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!

What you will do in this role:

• You will answer multiple incoming telephone lines.
• You will obtain necessary information and transfers calls to correct extensions.
• You will provide information to callers as appropriate.
• You will perform overhead paging.
• You will monitor all alarms located in PBX and notify appropriate personnel.
• You will respond quickly to disaster and emergency situations.
• You will assist with the maintenance of directories on-call list.

What Qualifications you will need:

• Previous PBX experience is desirable.
• Experience in customer service position.
• Ability to fluently speak and understand English.
• Previous experience in hospital setting preferred.
• Ability to perform calmly, competently and quickly in emergencies.

HCA Florida UCF Lake Nona Hospital is located in the southern Orlando suburb of Lake Nona, known as Medical City. We are a newly opened hospital. Our hospital provides full-service healthcare to Osceola County and surrounding communities. We offer a wide range of specialties including 24/7 emergency care, womens care, and comprehensive surgical services, including robotic surgery. We are home to the Advanced Imaging Center and a Family Birthing Unit. We are committed to patient-centered care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Telecom Operator PRN opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.