Telecom Network Coordinator — VoIP & LAN/WAN

Gwinnett County Public Schools; United States; On-site; USD 65,070 - 94,398; Full time

Job summary

A public school district in the United States is looking for a dedicated Coordinator of Telecommunications to manage telecommunications network operations. The successful candidate will have a minimum of a Bachelor's degree, five years of experience in telecommunications, and proficiency in troubleshooting VoIP systems. This role involves managing projects, providing technical support, and collaborating with departments to enhance telecommunication services. Salary ranges from $65,070 to $94,398 annually, with a strong emphasis on customer service and operational efficiency.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in a related field preferred.
• Five years experience in telecommunications required.

Responsibilities

• Manage telecommunications network operations and services.
• Serve as a technical subject matter expert for telecommunications problems.
• Analyze infrastructure requirements and modify telephony systems as needed.
• Provide technical support and respond to service requests.
• Prepare and manage a budget for telephony and voice messaging systems.

Skills

Telecommunication systems analysis

Problem resolution

Customer service

Time management

Network troubleshooting

Communication skills

Project management

Data analysis

Education

Bachelor's degree in related field

Tools

Alcatel Call Manager

VoIP protocols

Traffic management tools

Job description

A public school district in the United States is looking for a dedicated Coordinator of Telecommunications to manage telecommunications network operations. The successful candidate will have a minimum of a Bachelor's degree, five years of experience in telecommunications, and proficiency in troubleshooting VoIP systems. This role involves managing projects, providing technical support, and collaborating with departments to enhance telecommunication services. Salary ranges from $65,070 to $94,398 annually, with a strong emphasis on customer service and operational efficiency.