Telecom Field Tech Lead - Installations & Mentorship

Race Communications; Lake Los Angeles (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Company-paid medical and dental

Free fiber internet service

Paid time off

11 paid holidays

401k matching

Job summary

Race Communications in Lancaster, CA is seeking a Field Technician Lead to oversee field operations, deployments, maintenance, and repairs of telecom infrastructure. You will lead a team of field technicians, ensure safety, and coordinate with multiple departments to deliver high-quality service.

The role requires 5+ years in telecom field operations with leadership experience, a CA driver license, and flexibility for non-traditional hours to support 24/7 operations.

Qualifications

• Eligible to work in the US without sponsorship
• Minimum 21 years of age
• Valid California driver license
• Minimum 5 years in telecommunications field ops, with at least 2 years in a leadership role
• Proven technical knowledge of telecom equipment and services
• Willing to work offset shifts Tue–Sat 10:00a–7:00p
• Willing to work nights, weekends, holidays, and overtime as needed
• Spanish language is a plus
• Proficient in English communication (speaking, reading, writing)

Responsibilities

• Serves as the primary contact for the field technician team and leads tasks
• Provides technical troubleshooting support for telecom issues
• Plans, organizes and prioritizes field operations to meet deadlines
• Coordinates with other departments to ensure smooth service delivery
• Oversees installation and commissioning of telecom equipment
• Supervises troubleshooting, maintenance and repair of equipment and network
• Conducts quality checks to maintain service excellence
• Trains and mentors field technicians and keeps up with industry trends
• Upholds safety policies and procedures
• Maintains records of field activities and reports to management
• Interacts with customers professionally and addresses concerns
• Manages equipment inventory and tools for field ops
• Operates bucket trucks and related gear; ensures safety limits
• Maintains vehicle readiness and clean driving record
• May require overtime or on-call for emergencies
• Follows safety protocols and company policies
• Additional duties as required

Skills

MS Office

Teams

Word

Excel

PowerPoint

Teleconferencing

English communication

Education

High School Diploma or GED

Tools

Telecom equipment knowledge

Job description

Race Communications in Lancaster, CA is seeking a Field Technician Lead to oversee field operations, deployments, maintenance, and repairs of telecom infrastructure. You will lead a team of field technicians, ensure safety, and coordinate with multiple departments to deliver high-quality service.

The role requires 5+ years in telecom field operations with leadership experience, a CA driver license, and flexibility for non-traditional hours to support 24/7 operations.