TeleCats-Call Center Representative

University of Kentucky; Lexington (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

The University of Kentucky seeks an undergraduate student to join the Admissions Call Center. You will call prospective students to gauge interest in UK and answer questions about student life on campus.

Other duties include light office tasks such as mailing information and stuffing bags for recruitment events. This position is 16 hours per week, with shifts Monday-Thursday 1-5pm, and varies within that frame.

Qualifications

• MS Office and Typing skills.
• Preferred customer service or related experience.

Responsibilities

• Assist the Office of Undergraduate Admissions by calling prospective students to gauge their interest in UK and answer questions about student life on campus.
• Assist with light office tasks such as mailing information and stuffing bags for recruitment events.

Skills

MS Office

Typing

Education

Undergraduate student

Job description

Required License/Registration/Certification

n/a

Physical Requirements

Sitting for the duration of the shift.

Shift

Monday-Thursday 1-5pm, 16 hours per week on average.
Shifts will vary within this time frame.

Job Summary

You must be a UK undergraduate student to apply for this position.
Assist the Office of Undergraduate Admissions in calling prospective students to gauge their interest in UK and answer questions about student life on campus. Other duties include assisting with light office tasks such as mailing information and stuffing bags for recruitment events.

For questions, please contact: Rebecca Blanton, Call Center Director and Office Manager, [e-mail] 859-257-7151
Only Undergraduate students may apply for this position.
This position is also Federal Work-Study eligible, if you qualify

Skills / Knowledge / Abilities

MS Office and Typing Skills

Does this position have supervisory responsibilities?

No

Preferred Education/Experience

Prefer customer service or related experience.

Deadline to Apply

Deadline to Apply 11/09/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * If you were speaking with a prospective student and his/her parents, what would you identify as the most compelling reasons to attend the University of Kentucky and why?

  (Open Ended Question)

• * What organizations are you currently involved with (or that you plan to get involved with) on campus?

  (Open Ended Question)

• * Why are you interested in joining our call center team?

  (Open Ended Question)