Tele-Triage Licensed Practical Nurse - LPN

BrightSpring Health Services; Chicago (IL); Remote; USD 27,552 - 30,307; Part time

Job summary

BrightSpring Health Services seeks a part-time Tele-Triage Licensed Practical Nurse (LPN) to provide remote triage and care planning for populations in the assigned locations. Must hold an LPN compact license and have experience in home health or remote triage.

Shifts include in-demand weekend/weekday slots with start date around 8/10/26. Eligible candidates will develop nursing care plans and coordinate with pharmacies and providers from a remote setting.

Qualifications

• Degree/certification from an accredited school of Nursing.

Responsibilities

• Monitor assigned phone lines during service hours to ensure timely response for caller needs.
• Triage all symptom-based calls and provide recommendations according to the approved triage protocol.
• Triage patients by assessing severity of symptoms and referral to appropriate setting or level of care.
• Document in real time all care-related recommendations and ensure local operations are notified of triage supports and outcomes.
• Initiate contact with acute care setting to coordinate services for clients and coordinate discharge planning; notify operations of triage recommendations.
• Coordinate any medication orders with the assigned pharmacy and update MAR/QuickMar for appropriate administration.
• Work assigned prior authorizations to ensure timely documentation and submit to assigned pharmacy for billing.
• Complete/conduct assessment and reassessment of persons served as assigned.
• Develop/update care plans and determine persons served needs and secure physicians orders as needed.
• Communicate with beneficiaries via phone, text, online chat, or email.
• Ensure compliance with state/local/payer requirements through review of documentation.
• Provide coaching and education related to health and well-being of persons served.
• Participate in performance improvement activities and maintain ongoing clinical knowledge through training programs.
• Document actions in Nurse's Notes or Service Delivery Log.
• Maintain time sheet log for weekly submission for productivity management to assigned supervisor.
• Notify each practice, physician, and/or managed care client of all encounters with patients, regardless of follow-up needs.
• Notify designated leadership of operational concerns.
• Participate in applicable meetings and committees as requested.

Education

Nursing degree/certification

Job description

Tele‑Triage Licensed Practical Nurse - LPN

Job Locations

US-KY-LOUISVILLE | US-IL-CHICAGO | US-TX-SAN ANTONIO | US-GA-ATLANTA | US-NC-CHARLOTTE

Overview

Part Time Tele‑Triage (Fully Remote) Licensed Practical Nurse Position.

• Must have compact state LPN licensure from the state in which you currently reside.
• Remote Triage & Home Health LPN experience highly preferred.
• Potential Start Date: 8/10/26.

New Available PART TIME Schedules:

• Wednesday, Saturday & Sunday, 10a-6p CST (11a-7p EST).
• Friday, Saturday & Sunday, 10a-6p CST (11a-7p EST).
• Friday, 4p-8p CST (5p-9p EST) and Saturday & Sunday 8a-4p CST (9a-5p EST).

This LPN provides On-Call and Triage for the assigned population in accordance with triage protocols. The position remotely develops/implements care plans for persons served in the area of responsibility. The Tele‑Triage LPN assesses health status, identifies problems and needs of person(s) served in their assigned caseload, develops nursing care plans in collaboration with operations LPN's. You will complete chart reviews and monthly host home reviews and perform On‑Bound calling to assigned populations/locations. This LPN performs data analysis in multiple systems.

Responsibilities

• Monitor assigned phone lines during service hours to ensure timely response for caller needs.
• Triage all symptom‑based calls and give recommendations according to the approved triage protocol.
• Triage patients by assessing severity of symptoms and referral to appropriate setting or level of care.
• Document in real time all care related recommendations and ensure local operations are notified of triage supports and outcomes.
• Initiate contact with acute care setting to coordinate services for clients receiving care in the ED/Hospital and coordinate the discharge planning; Notify operations of triage recommendations.
• Coordinate any medication orders with the assigned pharmacy and update MAR/QuickMar for appropriate administration.
• Work assigned prior authorizations to ensure timely documentation and submit to assigned pharmacy for billing.
• Complete/conduct assessment and reassessment of persons served as assigned.
• Develop/update care plans and determine persons served needs and secure physicians orders as needed.
• Communicate with beneficiaries primarily phone, text, online (web) chat, or email.
• Ensure compliance with state/local/payer requirements through review of documentation.
• Provide coaching and education related to the health and well‑being of persons served.
• Participate in performance improvement activities and maintain ongoing clinical knowledge through internal/external training programs.
• Document above actions in Nurse's Notes or Service Delivery Log.
• Maintain time sheet log for weekly submission for productivity management to assigned supervisor.
• Notify each practice, physician, and/or managed care client of all encounters with patients, parents, or managed care clients regardless of follow‑up needs before office opening.
• Notify designated leadership of operational concerns.
• Actively participate in applicable meetings and committees as requested (e.g., IDT, HRC, Safety/Quality committee, and annual person served directed/active treatment plan meetings).

Qualifications

• Degree/certification from an accredited school of Nursing.
• At least one year of nursing experience.
• Current licensure as a LPN (LPN) in the state of practice, which is current and remains in good standing. Must have an LPN compact license.
• Clinical experience in providing services and supports to individuals with intellectual and developmental disabilities, home health and Hospice patients or related disorders.
• One‑year of home health experience preferred.

Compensation

USD $21.00 / Hour