Teen Outreach Program Facilitator

Childrens Home Society of Florida; West Palm Beach (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Childrens Home Society of Florida is seeking a Teen Outreach Program Facilitator in West Palm Beach, Florida. The role involves implementing and facilitating the Teen Outreach Program, overseeing compliance with guidelines, and promoting community engagement. Candidates must have a Bachelor’s degree in Social Work or a related field and experience working with children and families.

The facilitator will play a key role in developing program components, providing support, and collaborating with community partners to enhance service delivery.

Qualifications

• Bachelor's degree required.
• Florida Driver’s License within 30 days from hire.
• Two years of experience working with children and families.

Responsibilities

• Provide Teen Outreach program services under direction.
• Facilitate weekly group meetings based on curriculum.
• Provide case management services.
• Coordinate with other professionals and community agencies.
• Promote the program to community stakeholders.

Skills

Community Resources

Planning and Project Management

Oral and Written Communication

Collaboration and Teamwork

MS Office (Word, Excel, Outlook)

Effective Assessment Skills

Problem Solving

Customer Satisfaction Commitment

Detail Orientation

Education

Bachelor’s degree in Social Work or related field

Job description

Job Category: Community Solutions/Schools

The Teen Outreach Program Facilitator assists promoting, implementing and facilitating the Teen Outreach Program and its curriculum, including community outreach and program development. The incumbent also oversees TOP Clubs to comply with contractual requirements. Overall, the facilitator contributes to CHS's high performance culture by exhibiting values and providing quality results.

Responsibilities

• Provide Teen Outreach program services under the direction of the Coordinator and Children's Services Council.
• Facilitate weekly group meetings according to the Teen Outreach Program Curriculum.
• Provide support services through weekly group meetings.
• Provide case management services including information, plan referral and links.
• Coordinate services with other professionals and para-professionals.
• Liaise with outside social service agencies and other organizations, where appropriate.
• May transport or arrange for transportation for clients.
• Implement and facilitate the Teen Outreach Program (TOP) using evidence‑based curriculum.
• Promote the program to community stakeholders (TOP partners, parents, businesses).
• Liaise with community agencies such as organizations, schools, service provider agencies, businesses, municipal entities to establish community service opportunities for clients.
• Coordinate implementation of TOP components (community service learning, peer experiences, adult resource network) and adherence to curriculum.
• Assist in plan development and implementation to enhance community support for the program, which may involve initiation and maintenance of community and/or student advisory board(s).
• Provide formal recognition to students and adults who contribute.
• Attend and participate in staff meetings, program‑related trainings, community meetings, and activities.
• Develop a strong knowledge base and stay current on job‑related issues and trends.
• Participate actively in departmental meetings, training, and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing backup when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Qualifications

• Bachelor’s degree in Social Work, Human Services or related field from an accredited university, required.
• Florida Driver’s License within 30 days from hire with daily access to a reliable and insured vehicle, required.
• Two years of experience working with children and families, required.

Knowledge & Skills

• VARIOUS COMMUNITY RESOURCES
• Planning, project management, organization and time management
• Oral and written communication, including presentation and platform
• Collaboration, teamwork, consulting, facilitation, coaching and mentoring
• Computer systems and MS Office (Word, Excel, Outlook)
• Effective assessment skills and intervention strategies
• Perform at a high level of autonomy, with general supervision.
• Perform under strong demands in fast‑paced, diverse, sometimes ambiguous environments.
• Solve practical problems and document results using sound judgment.
• Commit to providing high customer satisfaction with positive service delivery results.
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
• Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
• Demonstrate the behaviors of our CHS Common Bond Values.
• Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.

Background Screening

All applicants are subject to background screening through the Florida Agency for Health Care Administration (AHCA). For more information, visit https://info.flclearinghouse.com.

Travel Required: Yes. Countywide

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.