Teen Library Assistant - 24 hour (Opening #2) - PA, York, Martin Library - Job

Witt/Kieffer; Pennsylvania; On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in library services is seeking a dedicated Teen Library Assistant to join their dynamic team. This part-time role involves engaging with a diverse community, assisting patrons with library resources, and providing excellent customer service. You will work under the supervision of the Teen Services Manager, ensuring a welcoming environment for teens and facilitating their access to both physical and digital resources. If you are enthusiastic about fostering literacy and lifelong learning in a collaborative and supportive setting, this opportunity is perfect for you. Join a team that values innovation and community connection!

Qualifications

• High School diploma required; customer service experience preferred.
• Excellent communication skills and ability to work with teens.

Responsibilities

• Provide customer service and assist members with library resources.
• Monitor Teen Forum and assist with programs and events.

Skills

Customer Service

Communication Skills

Teamwork

Flexibility

Education

High School Graduate

Tools

Integrated Library System (ILS)

Computer Software

Job description

Teen Library Assistant - 24 hour (Opening #2)

About the Organization York County Libraries believes in the life-changing effects of free literacy, life-long education, and community connection. Employees collaborate and innovate to provide inspiring and empowering programs at our 13 dynamic libraries. We offer safe places for people to explore ideas, learn skills, and grow. Staff also work in local schools to provide on-site early education services and intervention support. Our flexible libraries proudly serve urban, suburban, and rural populations across York County, PA.

If you are looking for a dynamic, collaborative workplace where your co-workers are friendly, diverse ideas are valued, and there are opportunities for career growth, look no further. Apply to join our team today!

Req Number LIB-25-00014

Number of Openings 1

Shift Rotating Days and Evenings

Full-Time/Part-Time Part-Time

Exempt/Non-Exempt Non-Exempt

Location Martin Library

Category Library

Description

Hours: 24 hours per week I Schedule: Monday-Thursday, 12:00PM-6:00PM, occasional Saturdays I Supervisor: Teen Services Manager I Location: Martin Library - Teen Services

General Description

Under the supervision of the Manager of Teen Services, the Teen Library Assistant will provide assistance to a diverse population of members in using library resources. The Teen Library Assistant will primarily be involved in the day-to-day functions of greeting members, checking in/out materials, shelving books, opening/closing duties, creating customer records, etc.

Position Requirements

Education & Experience Requirements

• Candidate must be a High School graduate.
• Experience providing customer service is preferred.

General Requirements

This position requires someone with excellent communication skills and the ability to interact with a diverse population, especially teens. The Library Assistant must be enthusiastic, flexible, and can work constructively with a team. The Library Assistant must be comfortable using computers; learning new software; performing computer-based research; and trouble-shooting computer hardware and software issues.

Physical Requirements

• Must be able to lift up to 30 pounds from ground level to waist level and be able to bend, squat, and kneel occasionally throughout work shift.
• Must be able to push/pull carts weighing up to 120 pounds.
• Must be able to reach, lift, and stretch throughout the work day.
• Must be able to stand and/or walk up to four (4) hours at a time.
• Must be able to sit for up to four (4) hours at a time.

Duties and Responsibilities

• Works with team members to create a caring, courteous, and respectful environment.
• Provides direct customer service, consults with senior staff to resolve member concerns and/or issues.
• Monitors the use of the Teen Forum, including computer lab.
• Assists members in utilizing computer software and e-resources including library resources, both physical and digital, to meet their information needs.
• Informs members and library users of library rules and policies with the support of lead staff member. Completes Incident Reports in a timely manner.
• Collects fees and uses the cash register software to track all transactions.
• Uses the Integrated Library System (ILS) to check materials in and out, create and update member records, respond to messages and conduct catalog searches.
• Performs opening and closing procedures, including light cleaning.
• Shelves, straightens, and organizes materials in the Teen Forum.
• Assists with program preparation, including set up and cleanup of Creative and Solver Spaces, prepares materials as requested by programming staff.
• Assists with programs and monitoring of the Discord Server.
• Performs additional duties and special projects, as directed by management.

This position is currently accepting applications.