Technology Utilization Representative

Caterpillar, Inc.; Boise (ID); On-site; USD 113,000 - 169,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off plan

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Relocation assistance available

Incentive bonus

Company vehicle

Cell phone stipend

Career Development

Tuition Reimbursement

Job summary

Caterpillar is seeking a Construction Technology Utilization Representative to lead technology adoption and activation for customers and dealers in a highly field-facing role. You will drive onboarding, training, and ongoing support to improve productivity and safety outcomes while strengthening relationships with dealers and customers across a large territory.

The role emphasizes leveraging Caterpillar productivity and safety technology solutions, with a focus on measurable customer value and

Qualifications

• Customer focus—understands customer needs, gathers feedback, and translates insights into practical technology solutions.
• Decision making and critical thinking—analyzes information, assesses risks, and makes data-informed decisions.
• Negotiating—drives constructive discussions focused on win-win outcomes with dealers and customers.
• Relationship management—builds trust with customers, dealers, and internal partners.
• Business development—identifies market opportunities and supports growth of Caterpillar technology solutions.
• Value selling—connects technology solutions to measurable productivity and safety benefits.

Responsibilities

• Grow adoption of Caterpillar productivity and safety technology solutions aligned with targets.
• Increase VisionLink activations, ensuring technology-enabled machines are activated and delivering value.
• Onboard, train, and provide ongoing support to improve productivity and safety outcomes.
• Build trusted dealer and customer relationships and drive adoption and retention.

Skills

Customer Focus

Decision Making

Negotiating

Relationship Management

Business Development

Value Selling

Job description

Career Area: Sales

Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. The daily lives of our customers go far beyond the machine. Technology is now a critical differentiator in addressing our customers’ toughest challenges—safety, labor constraints, and productivity—and is central to Caterpillar’s growth strategy. As outlined in the 2026 Technology Growth Strategy, success is measured by what is adopted, activated, and actively used to deliver real customer outcomes. We have an exciting opportunity to join the Caterpillar team as a Construction Technology Utilization Representative. This is a highly experienced, customer-facing field role responsible for leading technology adoption, activation, and utilization.

What You Will Do (Job Duties)

• Grow adoption of Caterpillar productivity and safety technology solutions in alignment with Technology Growth targets and future business priorities.
• Increase VisionLink Productivity and Safety activations, ensuring technology-enabled machines are activated, retained, and delivering measurable customer value.
• Drive customer technology utilization through effective onboarding, training, and ongoing support that improves productivity and safety outcomes.
• Build trusted dealer and customer relationships while challenging the status quo to strengthen adoption, satisfaction, and long‑term retention.

What You Will Have (Core Skills)

• Customer Focus Understands customer needs, gathers feedback, and translates insights into practical technology solutions that improve satisfaction and business outcomes.
• Decision Making and Critical Thinking Analyzes information, evaluates risks and trade-offs, and uses sound judgement to make productive, data‑informed decisions.
• Negotiating Leads constructive, collaborative discussions focused on win‑win outcomes, issue resolution, and productive dealer and customer relationships.
• Relationship Management Builds trust with customers, dealers, and internal partners by responding promptly, monitoring satisfaction, and helping resolve critical issues.
• Business Development Identifies market opportunities, understands customer segments, and supports growth of Caterpillar technology solutions.
• Value Selling Connects technology solutions to measurable customer value by quantifying productivity, safety, cost, and business benefits.

Top Candidates Will Have

• Customer‑facing experience in the construction industry.
• Experience growing or supporting new and expanding construction technology portfolios with dealers and customers.
• Proven ability to work independently, influence without authority, and navigate complex dealer and customer discussions in fast‑paced, ambiguous environments.
• Strong customer focus with the ability to connect dealer needs, customer outcomes, and Caterpillar strategy.
• Working knowledge of value selling and the ability to translate technology solutions into measurable productivity, safety, and business benefits.
• Solid technical aptitude with working knowledge of Caterpillar products, construction applications, and CI technology solutions.
• Strong leadership presence, organization, analytical, and communication skills.
• Ability and willingness to travel 50% or more.

Additional Information

• Primary work location is Denver, Colorado.
• Domestic relocation assistance is available to Denver, CO only.
• Travel of 50% or more within the assigned territory is required.
• A company vehicle and cell phone stipend are provided.
• The territory includes four Caterpillar dealers.
• Pay Range: $112,710.00 - $169,060.00
• Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.
• Visa Sponsorship is not available for this position.
• Posting Dates: October 27, 2026 - November 10, 2026
• Any offer of employment is conditioned upon the successful completion of a drug screen.

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement
• These benefits also apply to part‑time employees Relocation is available for this position.

Equal Opportunity

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.

Qualified applicants of any age are encouraged to apply.

Culture

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.