Technology Trainer

Mindlance; Denver (CO); Hybrid; USD 34,000 - 48,000; Full time

Job summary

Mindlance is seeking a Technology Trainer to deliver technology courses virtually and in-person for CLIENT centers in the Denver area. You will use CLIENT curriculum and create a welcoming, supportive learning environment.

Responsibilities include coordinating with site staff, providing updates to CLIENT, recruiting participants, submitting paperwork on time, and data entry into Salesforce.

Qualifications

• Teaching experience with diverse age groups (teens, adults, seniors) preferred.
• Ability to communicate technical information clearly in English; Spanish skills a plus.
• Proficiency with Windows, iOS, social media and common tech/devices.
• Willingness to travel to senior/community centers as needed.

Responsibilities

• Teach technology courses virtually and in-person using CLIENT curriculum.
• Create a comfortable, supportive learning environment.
• Provide updates to CLIENT hotlines on center events.
• Make outbound calls to CLIENT members.
• Maintain professionalism at all times.
• Promote CLIENT culture and opportunities to learners.
• Communicate with CLIENT staff and relay site feedback.
• Coordinate with site staff (visits, graduations).
• Submit paperwork in a timely manner.
• Collect surveys and evaluations.
• Enter data into Salesforce.
• Join trainer meetings and other training events.
• Recruit participants as needed.
• Supervise volunteers assisting classes.
• Assist front desk, greet people, help sign up for classes.

Skills

Teaching experience

English communication

Tech proficiency

Travel willingness

Job description

Job Title: Technology Trainer/IT Trainer/Information Technology Trainer/Technical Trainer/IT Educator/IT Instructor/Information Technology Instructor/Information Technology Educator

Duration: 3+ months with extension

Hrs/Wk: 20.00

Job Description:

Responsibilities:

• Teaching technology courses virtually and in-person using the CLIENT curriculum and approach
• Creating a comfortable and supportive learning environment
• Provide updates to Client hotlines on what is happening at the center
• Making outbound calls to Client members
• Maintaining professionalism at all times
• Representing and promoting Client culture and opportunities to course participants
• Engaging in regular communication with CLIENT staff, including feedback on site issues, curriculum, etc.
• Coordinating with site staff, including site visits, graduations, etc.
• Submitting paperwork in a timely manner
• Collecting surveys and evaluations
• Entering data into Salesforce database
• Participating in trainer meetings and other training events
• Recruiting participants, as needed
• Supervising volunteers who assist classes, as needed Degree of autonomy and independent judgment
• Technology Trainers possess a moderate degree of autonomy and independent judgment especially in relationship to programs they’re assigned to teach and deliver. Technology trainers set the tone, mange the environment, and help guide groups of all sizes towards learning objectives that are preset by CLIENT.
• Front desk support, greeting people, and answering phones
• Assist people with signing up for classes

Qualifications:

• Excellent speaking and communication skills
• Ability to communicate technical information clearly in English (Spanish language proficiency (written and verbal) is a plus.)
• Experience teaching teenagers, adults, and/or seniors, preferable
• Proficiency with Windows computers, iOS, popular social media sites, and other common technologies/devices
• Comfortable traveling to various senior/community centres as needed, when/if safe to do so
• Ability to work independently and as part of a training team
• Minimum of 1 year experience in a professional work setting

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”