Technology Systems Intern: IT & Networks Explorer

Wayne State University; California (MO); On-site; USD 22,041 - 27,552; Part time

Job summary

A higher education institution in California is seeking a Technology Systems intern to support IT operations. This role involves providing technical support for desktop and mobile systems, monitoring performance metrics, and helping to draft internal documentation. The ideal candidate will have a diverse skill set in Microsoft Windows administration and network security protocols, along with a commitment to customer service. This internship offers a comprehensive experience in enterprise-level information technology practices and may require occasional evening or weekend work.

Responsibilities

• Provide comprehensive technical support for desktop and mobile systems.
• Monitor performance metrics and compile data-driven analyses.
• Assist in drafting internal documents and reports.
• Support policy maintenance and ensure compliance with regulations.
• Aid in inventory and deployment of computer equipment.
• Conduct quality assurance tests on new software and hardware.
• Assist in developing educational materials for staff training.
• Research new technologies that could benefit the District.

Skills

Microsoft Windows administration

Network security protocols

Basic project management

Technical support

Documentation skills

Communication

Problem-solving

Customer service principles

Basic Scripting and Automation

Education

Pursuing or completed Bachelor's degree in Computer Science or Information Technology

Tools

Microsoft Office

VMWare

Microsoft Exchange

Azure cloud-based services

Adobe Acrobat

Job description

A higher education institution in California is seeking a Technology Systems intern to support IT operations. This role involves providing technical support for desktop and mobile systems, monitoring performance metrics, and helping to draft internal documentation. The ideal candidate will have a diverse skill set in Microsoft Windows administration and network security protocols, along with a commitment to customer service. This internship offers a comprehensive experience in enterprise-level information technology practices and may require occasional evening or weekend work.