Technology Support Specialist - Fulton Financial Advisors

Fulton Financial; Lancaster (Lancaster County); Hybrid; USD 3,418,000 - 5,696,000; Full time

Benefits offered by this job

Medical plans

401(k) with employer match

Paid time off

Educational assistance

Job summary

Fulton Bank in Lancaster, PA seeks a technology systems analyst to support banking tech projects from planning through implementation. You will help manage system access controls, vendor relationships, and due diligence for new tech solutions, while assisting with training programs for staff.

The role requires a bachelor’s degree and 3+ years in banking/financial systems, with 5+ years preferred. This is a hybrid role based at corporate headquarters in downtown Lancaster.

Qualifications

• Bachelor's degree or equivalent experience in business, finance, or technology.
• 3+ years supporting systems tied to banking and trust administration.
• 5+ years working with financial systems (preferred).

Responsibilities

• Assists with planning, organization, coordination and advising on special technology and system projects; supports vendor relationships.
• Review and recommend new methods and systems to maintain operational efficiency; develop RFPs and evaluate technology solutions.
• Participates in due diligence to acquire suitable technology and determine resources for implementation.
• Assists in developing training programs for new systems for Fulton Bank staff.

Skills

Planning

Organization

Coordination

Advising

Education

Bachelor's Degree or the equivalent experience

Tools

Banking systems

Vendor evaluation

Job description

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is an hybrid career opportunity based out of of Corporate headquarters in downtown Lancaster. Requires 2 days per week in office.

Works with the FFA technology support area to ensure quality system utilization of FFA mission critical systems of record. Provides assistance to ensure system access controls and vendor service delivery standards are adhered to. Assists with custom development requests, related technology implementation project management, and technology vendor evaluation support when needed.

Responsibilities

• Assists with the planning, organization, coordination and advising on special technology and system projects or phases of projects. Provides assistance for overall operational systems controls and procedures relating to FFA technology and systems. Provides back-up and support oversight and management support for technology and system vendor relationships.
• Participates in the review and recommendations of new methods and systems to maintain an optimum level of operational efficiency. Assists in developing Request For Proposal documents and evaluating technology solutions for business units. Monitors the existing technology and system functionality for weakness through direct and staff observation. Recommends enhancements to the proper area for correction.
• Participates in the due diligence process to acquire appropriate technology and systems and with FFC Information Technology employees to determine resources required to effectively implement and support these systems.
• Assists in development of training programs for all new systems by advising FFA staff on the proper and effective use of various systems

Education

Bachelor's Degree or the equivalent experience. Specialty: business, finance, technology. (Required)

Experience

3 or more years supporting systems tied to banking and trust administration. (Required)

5 or more years working with financial systems. (Preferred)

Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The hourly rate for this position is $24.81 - $41.35.

Benefits

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO Statement

Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.