Technology Specialist IV (Cloud PaaS Solution Engineer) - Digital and Technology Partners - Remote
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The Cloud PaaS Solution Engineer is responsible for managing and optimizing our Platform-as-a-Service (PaaS) environments, ensuring high availability, performance, and scalability of our cloud-native applications and services. You’ll collaborate closely with development, DevOps, and security teams to support platform operations, automate workflows, monitor environments, and respond to incidents within our cloud ecosystem.
Responsibilities
- Operate, monitor, and maintain cloud-based PaaS environments
- Assess current workloads and lead re-architecture efforts to adopt PaaS and serverless services
- Contribute to PaaS governance models, standards, and reusable patterns to support organizational agility and innovation
- Implement and improve CI/CD pipelines to automate deployment and infrastructure changes
- Ensure reliability and performance of cloud services using observability tools (e.g., Prometheus, Grafana, Datadog, or Azure Monitor)
- Troubleshoot and resolve infrastructure and platform-related incidents and issues
- Work with development teams to ensure applications are cloud-optimized and follow best practices
- Implement infrastructure as code (IaC) using tools like Terraform, ARM Templates, or Pulumi
- Define and enforce cloud best practices, standards, and governance frameworks
- Partner with security and compliance teams to implement best practices, ensuring secure deployment and operation of PaaS workloads
- Troubleshoot complex issues related to cloud application deployments and performance
- Drive continuous improvement initiatives for performance, cost optimization, and system reliability
- Maintain documentation of systems, configurations, processes, and runbooks
Qualifications
- Bachelor's degree in a technical discipline (Computer Science, Engineering, or related field); Master's degree preferred
- 12-15 years of related experience, including 8 years of demonstrated ability in technology area; healthcare technology experience preferred
- 5+ years of experience in cloud operations, DevOps, or site reliability engineering
- 3+ years of hands-on experience with PaaS solutions on major cloud providers (AWS, Azure, GCP)
- Strong background in DevOps practices, automation, and container orchestration
- Proficient in scripting and automation using tools such as PowerShell, Bash, Python, or cloud-native CLIs
- Experience with IaC tools like Terraform, Ansible, or CloudFormation
- Strong troubleshooting, communication, and analytical skills
- Experience in multi-cloud or hybrid-cloud environments
Preferred Qualifications
- Certifications such as AWS Certified DevOps Engineer, Azure Administrator/DevOps, or Google Cloud Professional Cloud DevOps Engineer
- Experience in high-availability, distributed systems
- Background in security operations or cloud compliance frameworks (e.g., SOC2, ISO 27001)
- Azure certifications (e.g., AZ-900, AZ-104, AZ-300/301) or similar
- Familiarity with observability tools (e.g., Datadog, Prometheus, Grafana)
Additional details about the role, organizational culture, and benefits are included, emphasizing the commitment to diversity, inclusion, and excellence at Mount Sinai. The salary range is $145,200 - $217,875 annually, depending on experience and qualifications.