Technology Solutions Professional

Humana Inc; San Juan (PR); Remote; USD 73,000 - 100,000; Full time

Job summary

Humana, Inc. features a Technology Solutions Professional role focused on testing software applications and configurations to ensure they meet business requirements.

The position emphasizes collaboration with developers, business analysts, and product teams to identify defects and verify fixes. Remote nationwide with a schedule that may include one night/early morning shift per month to support production testing and turnarounds.

Qualifications

• 1+ years in an Agile delivery environment.
• 1+ years writing and validating test cases.
• Experience and understanding of clinical workflows and platforms.
• Ability to work one night/early morning a month to support production turn and required testing.
• Willingness to learn new applications, technologies, and QA methodologies.

Responsibilities

• Create, maintain, and execute test cases, test scenarios, and test data based on defined business and functional requirements.
• Perform functional, regression, integration, and configuration testing to identify defects and validate system functionality.
• Document defects clearly, including expected and actual results, and track issues through resolution.
• Partner with developers, business analysts, product teams, and other stakeholders to investigate, reproduce, and resolve defects.
• Retest resolved defects and validate fixes meet expected requirements without introducing issues.
• Document testing activities, results, issues, and supporting evidence in accordance with QA processes.
• Communicate testing progress, risks, defects, and resolutions to team and management.
• Participate in requirements reviews, refinement sessions, and other discussions to understand upcoming functionality and testing needs.
• Support development and continuous improvement of testing standards, processes, documentation, and procedures.
• Provide input on future system configurations and potential improvements based on testing observations.

Skills

Agile

Test case design

Clinical workflows

Night shift readiness

Willingness to learn

Tools

Azure DevOps

Jira

Job description

Become a part of our caring community

The Technology Solutions Professional supports the quality and reliability of technology solutions by testing software applications and system configurations to ensure they function as expected and meet defined business requirements.

Main responsibilities

• Create, maintain, and execute test cases, test scenarios, and test data based on defined business and functional requirements.
• Perform functional, regression, integration, and configuration testing to identify defects and validate system functionality.
• Document defects clearly, including expected and actual results, and track issues through resolution.
• Partner with developers, business analysts, product teams, and other stakeholders to investigate, reproduce, and resolve defects.
• Retest resolved defects and validate that fixes meet expected requirements without introducing additional issues.
• Document testing activities, results, issues, and supporting evidence in accordance with established QA processes.
• Communicate testing progress, identified risks, defects, and resolution status to team members and management.
• Participate in requirements reviews, refinement sessions, and other team discussions to understand upcoming functionality and identify potential testing needs.
• Support the development and continuous improvement of testing standards, processes, documentation, and procedures.
• Provide input on future system configurations and potential solution improvements based on testing observations

Use your skills to make an impact

Required Qualifications

• 1 or more years’ experience working in an agile delivery environment.
• 1 or more years’ experience writing and validating test cases
• Experience and understanding of clinical workflows and platforms
• Ability to work one night/early morning a month to support production turn and required testing
• Willingness to learn new applications, technologies, and QA methodologies.

Preferred Qualifications

• Medicaid exposure
• Experience working on vendor SaaS platforms
• Experience with tools such as Azure DevOps, Jira, or similar test/defect tracking platforms

Additional Information

• Location: Remote Nationwide
• This position is designed to support business on the east coast and you must be able to work 9am EST, Mon-Fri.

Interview Format

As part of our hiring process for this opportunity, we will use an interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.

Work at Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$73,400 - $100,100 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 10-28-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.