Technology Product Analyst
Location: Vienna, Virginia
Duration: Initial 6 months contract with extensions
Compensation: $55-$65/hr
Work Requirements: US Citizen, GC Holders or Authorized to work in US
Responsibilities
- Requirements gathering and documentation. Ability to analyze and manage business requirements through discussions, use cases and tools like ADO
- Risk Reduction: capture business requirements working with end users/customers, maintain exceptions/issues, submit Risk Assessments and work with Engineers to implement solutions
- Enhanced Security: collaborate with stakeholders to develop and implement efficient IAM solutions, streamline access management processes and reduce administrative overhead
- Planning and Reporting: assist with Agile/SAFe processes, ensure quarterly IAM objectives are met as part of the overall Mission Padlock program, generate weekly/monthly/quarterly metrics across the IAM program
- Understanding identity and access management principles such as Modern Authentication Methods, Least Privilege, and Privileged Access Management
- Elicit, research, analyze, and document functional, non-functional, and data requirements utilizing stakeholder interviews, workshops, business process modeling, diagramming, use case analysis, data analysis, journey mapping, and prototyping
- Facilitate requirements discussions, present requirements and supporting material through alternative views, and continuously incorporate feedback into the product backlog
- Collaborate with vendors on the design, development, and delivery of new products and platforms
- Evaluate alternative solutions and processes as necessary
- Identify risks/issues and collaborate with the project/product team to mitigate
- Provide timely and concise communication of information to all appropriate internal and external stakeholders through a variety of communication channels
- Manage multiple priorities independently and/or in a team environment
Qualifications
- Bachelor’s degree in Management Information Systems, Computer Science, Software Engineering, or related field, or equivalent combination of training, education, and experience
- 8+ years experience as an IAM Systems Analyst, Business Systems Analyst, Product Development Analyst, Business Technology Analyst, or other related role
- Knowledge and experience applying agile delivery methodologies and frameworks (e.g., SAFe, Scrum, Kanban) to deliver new products and capabilities
- Knowledge of software/system engineering best practices
- Effective planning, research, analytical, and problem‑solving skills
- Ability to effectively plan, organize, and prioritize multiple large, complex efforts
- Ability to communicate technical concepts to both technical and non‑technical stakeholders
- Ability to resolve problems and identify root cause
- Effective interpersonal, verbal, and written communication skills
- Advanced skill in Microsoft Office application suite including Excel, PowerPoint, and Visio
- Experience with Financial Services industry applications, systems, standards, practices, and trends
- SAFe Agilist, Product Owner / Product Manager, Scrum Master, Lean Portfolio Management certification or other related SAFe certifications
- Certified Scrum Master (CSM), DevOps, Microsoft Azure, or other IT industry certifications
- Experience with Microsoft Azure DevOps
Proposed Deliverables
Requirements Delivery
- Capture detailed stakeholder use cases, system requirements, and process flows specific to IAM components. Focus on identity lifecycle events like provisioning, authentication, password resets, and self‑service workflows
Systems Documentation: Mapping, Reporting, Diagramming
- Draft and assist architect and Engineer to create visual process models illustrating key workflows: provisioning, authentication (including SAML, OAuth2/OIDC), self‑service, and integrations with internal and external systems
- Diagrams should delineate decision points, exception pathways, and error handling routines
Technical Design Specifications
- Blueprint the consolidated architecture overview, data flows, attribute mappings, authentication protocols, and system interfaces
Runbooks and Deployment Guides
- Write step‑by‑step operational instructions for setting up and maintaining the IAM environment: installing components, configuring directories, setting policy agents, managing certificates, rolling back changes, and executing daily maintenance routines