Technology Integrator

CITY OF DEERFIELD BEACH; Deerfield Beach (FL); In loco; USD 80.000 - 110.000; Tempo pieno

Descrizione del lavoro

The City of Deerfield Beach, Florida is seeking an IT Infrastructure Administrator to provide a wide range of technical administration, backup and disaster recovery testing, and documentation. The role works under general supervision, developing work methods independently and may lead projects.

Key duties include maintaining data center environments, managing access controls, and supporting Windows, Linux, virtualization, and cloud services.

Competenze

• High School Diploma or GED and four years of related experience.
• Associate degree and two years of related experience.
• Experience with Physical and Virtual Servers, Tier 2 troubleshooting, Windows and Linux operating systems, Desktops, Remote access, VPN and applications.

Mansioni

• Maintains data center environmental and monitoring equipment.
• Maintains, monitors, and troubleshoots physical, virtual environment, and Azure cloud infrastructures.
• Tier 2 support, backup monitoring, network troubleshooting, server administration, automation, and account maintenance.
• Monitors system performance of SANs, IT operations and storage utilization.
• Configures and maintains network equipment, switches, routers, and firewalls.
• Supports after-hours for infrastructure emergencies and occasional weekend maintenance.
• Plans, tests, implements and recommends software and hardware upgrades.

Conoscenze

Tier 2 troubleshooting

Windows servers

Linux servers

Remote access

VPN

Desktops

Networking

Formazione

High School Diploma or GED

Associate degree

Descrizione del lavoro

The purpose of this position is to provide a wide array of technological administration. Participates in the building and testing of backup and disaster recovery processes and procedures. This includes periodic restore testing, daily backup job performance, and associated documentation.

This class works under general supervision, independently developing work methods and sequences.

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Maintains data center environmental and monitoring equipment.
• Leverages appropriate controls to provision or restrict access to resources across various technologies.
• Maintains, monitors, and troubleshoots physical, virtual environment, and Azure cloud infrastructures.
• Tier 2 support, backup monitoring, network troubleshooting, patching and deployments, server administration, system and software automation, and account maintenance.
• Monitors system performance of several SAN, IT system operations and storage utilization.
• Monitors firewall and VPN administration
• Serves as technical lead, develop and implement project plans, risk assessments and contingency plans and IT project management.
• Research and patch security vulnerabilities as well as running security updates and audits.
• Manages and maintains email security, licenses, license distribution and management and cloud tenant.
• Manages virtualization administration, inventory control, cloud storage, running reports and data analysis.
• Monitors, configures, and maintains network equipment, switches, routers and firewalls.
• Manages, configures and installs city wide VOIP system and phones.
• Provides after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.
• Supports after-hours for commission, district and budget meeting several times a month as well as hybrid meeting support.
• Plans, tests, implements and recommends software and hardware upgrades for our information systems.
• Installs, maintains security, monitors and troubleshoots of Linux and Windows servers running enterprise software.
• Assists with vendor/partner management and maintenance contracts.
• Performs related work as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

• High School Diploma or GED equivalent and four (4) years of related experience
• Associate degree and two (2) years of related experience.
• Experience with Physical and Virtual Servers, Tier 2 troubleshooting, Operating system to include Windows, Linux, Desktops, Remote access, VPN and applications or an equivalent combination of education, training, and experience.
• Must possess and maintain a valid state driver’s license with an acceptable driving history.

PREFERRED QUALIFICATIONS

• MCSE, CCNA, or Security+ Certification

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of information systems, network infrastructure, analysis, and programming.
• Ability to operate and monitor performance of systems, network equipment, and infrastructure.
• Ability to set priorities.
• Ability to interact effectively and maintain relationships with the general public, City officials, contractors, and other City employees.
• Comprehensive knowledge and competency at the highest technical level.
• Works on major projects or multiple projects.
• May be a team leader or coordinate activities of unit to meet project guidelines.

PHYSICAL DEMANDS:

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 50 pounds of force on a regular and recurring basis or sustained keyboard operations.

WORK ENVIRONMENT:

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

• None.

WORK HOURS:

Monday-Friday 7am-4pm (May be required to work nights, weekends and holidays to meet the business needs of the City).

AMERICANS WITH DISABILITIES ACT COMPLIANCE

The City of Deerfield Beach is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

ESSENTIAL SAFETY FUNCTIONS

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained.

EMERGENCY MANAGEMENT RESPONSIBILITIES:

Note: During emergency conditions, all City employees are automatically considered emergency service workers. City employees are subject to being called to work in the event of a disaster, such as hurricane, or other emergency situations and are expected to perform emergency service duties as assigned.

The City of Deerfield Beach values the service veterans and their family members have given to our country and supports the hiring of returning service members and military spouses.