Technology Integration Manager

Joffrey Ballet School; New York (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading arts education institution is seeking a Technology Integration Manager to enhance operational efficiency through technology. The role involves managing digital systems, implementing automation workflows, and supporting internal processes. Ideal candidates will have a strong technical background and excellent organizational skills. Join a dynamic team committed to advancing the arts through innovative technology solutions.

Benefits

Employee 401K Plan

Paid Time Off

Health Insurance

Qualifications

• Prior experience in education, arts administration, or nonprofit settings a plus.

Responsibilities

• Manage digital infrastructure and backend systems.
• Implement PCR Educator and manage technical aspects.
• Provide internal tech support and collaborate across departments.

Skills

Zapier

Airtable

WordPress

Gravity Forms

Make

Google Workspace Admin Console

Photoshop

Communication

Organizational Skills

Education

Bachelors degree or higher

Tools

HTML

CSS

Job description

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Robert Joffrey and Gerald Arpino founded the Joffrey Ballet School in 1953. In more than sixty years of existence, the Joffrey Ballet School has remained on the forefront of American dance education. Graduates of the School have gone on to dance for major ballet companies, as well as for numerous modern and contemporary companies, both in the United States and abroad. The Joffrey Ballet School programming includes intensive pre-professional training, after-school programs, summer intensives in a variety of genre’s and open classes for enthusiast and professionals.

About the Role

The Technology Integration Manager is a dynamic, cross-functional role that bridges technical systems, automation, and operational workflows to support the day-to-day efficiency of Joffrey Ballet School. This position requires a strong mix of hands-on tech skills, attention to detail, and the ability to collaborate with both administrative and creative teams.

This individual will be responsible for managing the digital infrastructure and backend systems that support internal processes, faculty communication, form workflows, user accounts, website content, and performance ticketing. The ideal candidate is organized, self-directed, and capable of learning new platforms quickly. They will plan, organize, and direct the development, integration, and project management of technology systems within our organization. They will be responsible for overseeing the management of technology development, design, installation, testing, administration, and documentation of all our integrated technology systems.

Key Responsibilities

Implementation of PCR Educator

• Joffrey Ballet School will be moving many of its internal databases and processes to PCR Educator. This position will be involved in all aspects of this implementation and once implemented will handle all technical aspects of the software

Automation Workflow Management

• Build and manage forms using Gravity Forms and Airtable
• Connect forms to third-party apps (e.g., Google Sheets, Dropbox, Mailgun, Monday.com) via Zapier and/or Make
• Maintain and troubleshoot recurring automations (Zapier, Make and Airtable Automations)
• Export and format form response data into Google Sheets or Excel for reporting

Database & Platform Administration

• Build and support Airtable bases, including relational design, formulas, linked records, and automations
• Create views and filters for department-specific data accessibility

Google Workspace Administration

• Manage user accounts and Google Groups within the Admin Console
• Reset passwords and troubleshoot locked accounts
• Create new email addresses and adjust permissions based on role needs

Website Content & Infrastructure Support

• Update website content through WordPress (experience with HTML/CSS a plus)
• Assist with light design layout, basic troubleshooting, and cross-page consistency
• Create and manage custom post types to support dynamic content needs across the site
• Set up and manage events in AudienceView
• Create and distribute comp tickets for performances
• Coordinate ticket access for staff, faculty, and VIPs as needed

Technical Support & Cross-Departmental Collaboration

• Provide internal tech support and troubleshooting for common operational platforms
• Collaborate across departments to scope needs and implement tools or workflows that serve artistic, operations, and health & wellness functions
• Take a lead role in process improvement and redesign of legacy systems to better support organizational scale
• Ensure sensitive data, account access, and workflow configurations are handled with discretion and security

Qualifications

• Bachelors degree or higher
• Prior experience in education, arts administration, or nonprofit settings a plus

Required Skills

• Experience with: Zapier, Airtable, WordPress, Gravity Forms, Make, Google Workspace Admin Console
• Comfort using Photoshop for simple image edits
• Familiarity WordPress page builders (Elementor or Cornerstone)
• Strong written communication and organizational skills
• Ability to manage multiple concurrent projects and meet deadlines

Soft Skills

• Highly organized and proactive
• Clear communicator across technical and non-technical teams
• Detail-oriented with a mindset for scalable, sustainable systems
• Solutions-oriented, flexible, and able to self-manage

Pay range and compensation package

• Salary Range: $50,000 - $60,000 Annually
• Employee 401K Plan
• Paid Time Off
• Health Insurance

Joffrey Ballet School is an equal opportunity employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Performing Arts and Education

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Inferred from the description for this job

Medical insurance

401(k)

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