Technology Enablement Lead

acushnetgolf; Fairhaven (MA); On-site; USD 119,710 - 152,329; Full time

Benefits offered by this job

Health and well-being programs

Paid time off

401k with company match

Education assistance

Associate Store access

Job summary

Acushnet Company is seeking a strategic Technology Enablement Lead to drive IT enablement and training across enterprise software implementations. You will own the training strategy, timelines, and change management to ensure successful system adoption.

You will translate complex ERP, CRM, and HRIS functionality into engaging learning experiences, create materials and simulations, and lead delivery across instructor-led, virtual, video, and self-paced formats. Travel up to 10% may be required.

Qualifications

• Strong instructional design, curriculum development, and technical documentation skills.
• Experience creating training content with SAP Enable Now or similar platforms.
• Ability to translate complex system functionality into clear, user-friendly learning materials.
• Experience delivering training through multiple modalities and channels.

Responsibilities

• Develop and execute training strategies for enterprise software implementations.
• Create and maintain training materials, simulations, job aids, assessments, and digital content.
• Lead instructor-led, virtual, and self-paced training delivery.
• Collaborate with IT and business stakeholders to maximize user adoption and business value.

Skills

Instructional design

Curriculum development

Technical documentation

Project management

Communication

Stakeholder management

Education

Bachelor's degree in Business, Information Systems, Education, Instructional Design

Tools

SAP Enable Now

Job description

Where Performance Meets Purpose

Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose.

What You Will Be Doing

We're seeking a strategic and hands-on Technology Enablement Lead to drive IT enablement and training initiatives that support enterprise software implementations across the organization. In this role, you'll own the development and execution of training strategies that align with business objectives, implementation timelines, and change management efforts. You will create and maintain high-quality training materials, process documentation, simulations, job aids, assessments, and digital learning content that enable successful system adoption.

Working closely with IT application teams, business stakeholders, and process owners, you will translate complex system functionality into clear, engaging, and user-friendly learning experiences. You'll lead training delivery through multiple channels, including instructor-led sessions, train-the-trainer programs, virtual learning, video-based instruction, and self-paced content. As a key member of software implementation teams, you will establish training standards, evaluate learning effectiveness, mentor internal trainers and super users, and continuously improve enablement methodologies to maximize user adoption and business value.

What You Bring

• Bachelor's degree in Business, Information Systems, Education, Instructional Design, or a related field; equivalent experience considered.
• Minimum of 8+ years of experience in IT training, enablement, instructional design, learning development, or enterprise software support.
• Demonstrated experience supporting enterprise software implementations and digital transformation initiatives.
• Hands-on experience developing training content using SAP Enable Now or comparable digital adoption and learning platforms.
• Strong instructional design, curriculum development, and technical documentation skills.
• Experience creating simulations, guided tours, job aids, assessments, process documentation, and end-user training materials.
• Knowledge of enterprise applications such as ERP, CRM, HRIS, and other business systems.
• Experience delivering training through multiple modalities, including instructor-led, virtual, video-based, and self-paced learning.
• Ability to translate complex technical concepts into concise, engaging, and user-friendly content.
• Strong project management, planning, and organizational skills with the ability to manage multiple initiatives simultaneously.
• Excellent communication, facilitation, presentation, and stakeholder management skills.
• Proven ability to collaborate effectively with IT teams, business leaders, subject matter experts, and end users.
• Experience establishing training standards, governance models, and continuous improvement practices.
• Strong analytical skills with the ability to measure training effectiveness and drive adoption outcomes.
• Ability to travel up to 10% as needed to support training and implementation activities.

Our Commitment to You

At Acushnet Company, we are committed to helping our associates thrive both personally and professionally. From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well-being programs. Enjoy the advantages of paid time off, an onsite fitness center, acupuncture, physical therapy, wellness coaches, and more.

Our financial benefits are designed to secure your future, offering a 401k with company match, health savings accounts, and flexible spending accounts.

Additionally, you'll enjoy perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store. At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.

Pay Range: $119,710.00-$152,329.00

EEO and Additional Statements

Acushnet Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Veteran/Disabled.

Acushnet Company respects the intellectual property and confidential information of third parties. Our policy is that no employee or applicant shall disclose confidential information of a third party to Acushnet Company. Accordingly, please do not include any confidential information of a current or previous employer on your resume or any other materials you provide to us.

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