Technology Delivery Manager

Ally; Detroit (MI); Hybrid; USD 110,000 - 180,000; Full time

Benefits offered by this job

Time off + holidays

401K and family benefits

Relocation assistance

Signing bonus / equity

Job summary

Ally Financial is seeking a Delivery Lead to oversee IT project teams, ensure on-time delivery, and maintain budget adherence. You will collaborate with senior leaders to define scope, manage schedules, resources, and risks, and communicate progress across IT and business stakeholders.

The role requires 7+ years of relevant experience, a CS/IS degree, and strong PM methodologies. Ally offers extensive benefits, flexible work options, and growth opportunities.

Qualifications

• 5+ years Delivery Lead experience in an enterprise IT system environment, PMP preferred.
• Knowledge and use of AI tools to improve efficiencies and conduct operational activities.
• Ability to work autonomously, solving complex problems in an ambiguous environment.
• Auto Originations Business acumen and understanding of business drivers and issues.
• Extensive breadth of experience delivering complex projects within budget and scope.
• Expert knowledge of software development life cycles and Project Management methodologies.
• Superior interpersonal skills and conflict resolution skills.
• Problem solving and root cause identification skills.
• Financial forecasting and management acumen.
• Ability to negotiate and build consensus with various stakeholder groups.

Responsibilities

• Provide direction and oversight to project teams to design, develop, and deploy technology solutions.
• Lead single complex projects or a group of smaller projects with scope, schedule, and budget control.
• Manage project team including Ally staff and vendor members; communicate progress to stakeholders.
• Define project schedule and resourcing to achieve objectives cost effectively.
• Monitor financials, update forecasts, and adjust estimates as needed.
• Define and execute governance artifacts and ensure adherence to PMO guidelines.
• Ensure Change Management, Release Management, IT Risk and Compliance processes are followed.
• Support business in adoption plans and procurement processes for related contracts.

Skills

Delivery Lead

AI tools

Autonomy

Budget management

Stakeholder management

Education

Bachelor's degree in Computer Science, Information Systems or equivalent

Tools

MS Office Suite

Excel

PowerPoint

Project management tools

Job description

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule:

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Provides direction and oversight to project teams to design, develop, and deploy Technology solutions that meet applicable business requirements. This individual may lead a single complex project or a group of smaller, unrelated projects. Responsibilities include all areas of project management including project schedule, costs, resource utilization, deliverable quality, and risk/issue resolution. Individual will also manage the project team, which may include Ally employee and/or vendor team members. Individual will serve as the project lead to Auto Originations Business Partners, other Technology groups, and vendor partners and will communicate scope, progress, and issues/risks to stakeholders at various levels.

The Work Itself

• Deliver solution that accomplishes the business objectives with on-time delivery, budget adherence, and exceptional quality.

• Collaborate with senior management and executive leadership to solidify project objectives and scope.

• Define the project schedule and resourcing needed to cost effectively accomplish project objectives.

• Allocate and direct staff to accomplish project tasks ensuring effective utilization.

• Manage financials closely to achieve the planned project budget.

• Monitor - updates monthly actuals - future forecasts; develop new/ revised estimates as applicable.

• Continuously manage scope and schedule throughout the project lifecycle.

• Define and execute communication cadence to keep both IT and business stakeholders fully informed.

• Identify and manage project risks/issues to closure and provide proper visibility to senior management.

• Support the business in defining plans to ensure organization acceptance of the new solution.

• Support procurement processing of Statements of Work - Purchase Orders.

• Process all contract-related artifacts - invoices.

• Create project governance artifacts for reviews (tollgates/change requests) and ensure adherence to all Ally PMO guidelines - procedures and software development lifecycle methodology.

• Comply with Change Management, Release Management, IT Risk - Compliance processes and standards.

The Qualifications We’re Looking For

• 5+ years Delivery Lead experience in an enterprise IT system environment, PMP preferred.

• Knowledge and use of AI tools to improve efficiencies and conduct operational activities such as story creation, design documents, system flows and handling dependencies and conflicts.

• Ability to work autonomously, solving complex problems in an ambiguous environment.

• Auto Originations Business acumen and understanding of business drivers and issues surrounding a project.

• Extensive breadth of experience delivering complex projects within budget and scope.

• Expert knowledge of software development life cycles and Project Management methodologies and tools.

• Superior interpersonal skills and conflict resolution skills.

• Problem solving and root cause identification skills.

• Financial forecasting and management acumen.

• Ability to negotiate and build consensus with various stakeholder groups.

• Resource planning and management acumen.

• Strong issue resolution and risk management skills, including the ability to analyze and troubleshoot technology impediments.

• Strong written and verbal communication skills, including with executive management.

• Excellent presentation skills.

• MS Office Suite with extensive Project, Excel, and PowerPoint Skills.

Minimum Qualifications

• 7+ years of relevant experience

• Bachelor's degree in Computer Science, Information Systems or equivalent

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).

Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Base Pay Range

$110,000.00 - $180,000.00

Incentive Compensation

This position is eligible to participate in our annual incentive plan.

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com .

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

We all work better as allies. Join a team that thrives on doing it right — whether we're helping people live their best financial lives or helping each other grow in our careers.

We're a leading financial services company serving over 11M customers through banking, auto financing, insurance and investment services. Our team's approach of celebrating differences and lifting each other up is consistently recognized on Fortune's 100 Best Companies to Work For list. Here, you'll find people who care about doing work that matters and making an impact in the communities we serve. Good enough is never enough for us — we're always looking for ways to be better, together.

CCPA Notice (https://www.ally.com/content/dam/pdf/corporate/ally_careers_ccpa_disclosures_ca_residents.pdf)