Technology Delivery Lead

CIBC; Chicago (IL); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

Disability Insurance

Paid Time Off

401(k)

Holidays

Job summary

CIBC is seeking a Technology Delivery Lead in Chicago to drive enterprise-scale solutions across back-end systems and Azure-based initiatives. You will lead technology planning, governance, and delivery for complex application development and modernization projects.

The role requires strong delivery acumen, experience with SDLC governance, and proficiency with tools like MS Project, Jira, Azure DevOps, Confluence, Planview, and ServiceNow. PMP or equivalent certification is preferred.

Qualifications

• Experience managing technology projects for application development teams, preferably in financial services.
• Hands-on experience with Agile/Scrum, Waterfall, Kanban, and Hybrid delivery models.
• Knowledge of SDLC, governance, and documentation requirements.
• Experience with MS Project, Jira, Azure DevOps, Confluence, Planview, and ServiceNow.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead planning and execution of technology work products for application development and modernization initiatives.
• Establish resource allocations with Technology Lead and Sponsor; define delivery approach and governance.
• Apply Agile, Scrum, Waterfall, Kanban, and Hybrid delivery frameworks based on complexity and objectives.
• Develop and maintain the technology deliverable schedule; manage risks, dependencies, and costs.
• Coordinate change requests and ensure SDLC artifacts are stored per governance.
• Support Azure migration and cloud modernization aligning with objectives and security.
• Deliver timely status updates and executive reporting; ensure transparency and governance.
• Maintain documentation and SDLC artifacts per data governance requirements.

Skills

Agile delivery

Analytical thinking

Budget management

Change management

Client service

Cloud migrations

Deliverables management

Executive reporting

Financial forecasting

IT project delivery

Education

PMP or equivalent

Tools

MS Project

Jira

Azure DevOps

Confluence

Planview

ServiceNow

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll be joining CIBC’s Commercial Banking & CRE Technology team delivering complex, enterprise-scale internal and external facing solutions involving multiple back-end systems such as FIS core banking application. As a Technology Delivery Lead, you are accountable for maintaining transparency over technology-related activities, risks, dependencies, issues, and status reporting. This includes leading technology triage and intake processes, ensuring the proper creation and storage of SDLC artifacts, supporting steering committee reporting, coordinating closeout activities, and enabling a smooth transition of outstanding technology activities to business‑as‑usual.

Where a centralized PMO or business project manager is not assigned, the IT Delivery Lead may also assume broader project management responsibilities. This role requires strong technical and delivery acumen, including experience supporting Azure‑based initiatives, application development teams, cloud migrations, workflow automation, and structured change management in highly regulated environments such as financial services.

How you’ll succeed

Technology Project Leadership – Lead the planning and execution of technology work products for application development and modernization initiatives. Establish and maintain resource allocations with the Technology Lead and Sponsor, define delivery approach, and ensure appropriate governance and execution throughout the project lifecycle.

Delivery Frameworks & Methodologies – Apply and tailor project delivery approaches including Agile, Scrum, Waterfall, Kanban, and Hybrid based on initiative complexity, regulatory requirements, team maturity, and business objectives. Support multiple teams and business units in the effective use of delivery frameworks.

Schedule & Dependency Management – Develop and actively maintain the technology deliverable schedule. Identify, communicate, and drive mitigation of schedule risks, while escalating external and inter‑project, program, or product dependencies for inclusion in enterprise planning tools where required. Support estimation processes - baseline initiative costs in partnership with project finance, manage budgets, track spend, monitor forecasts, and vendor invoices to help ensure delivery milestones are achieved within approved funding.

Change Control & Governance – Coordinate analysis, documentation, and approval of technology‑related change requests. Ensure change management standards are followed, including the use of established processes and tools such as ServiceNow for technology change coordination.

Cloud & Technical Delivery – Support cloud migration and modernization initiatives, particularly within Microsoft Azure environments, ensuring alignment to business objectives, architecture expectations, security requirements, and delivery standards.

Status Reporting & Executive Communication – Ensure the appropriate level of detail and transparency exists in project plans and reporting for technology‑related activities. Prepare and deliver timely, accurate status updates, milestone reports, and responses to governance and audit‑related information requests.

Documentation & SDLC Management – Ensure all required technology documentation, SDLC artifacts, records, and deliverables are created, maintained, and centrally stored in accordance with data lifecycle management, data governance, and records management requirements.

Collaboration & Relationship Building – Build trusted relationships with business partners, technology teams, service partners, vendors, and stakeholders across workstreams. Facilitate regular meetings, create transparency, align delivery expectations, and help teams make informed decisions.

Who you are

You embrace and advocate change. You'll continuously evolve your thinking and the way you work in order to deliver your best. Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. You have experience managing technology projects for application development teams, ideally in financial services or another regulated environment. You have hands‑on experience with Agile/Scrum, Waterfall, Kanban, and Hybrid delivery models. You have experience managing schedules, budgets, risks, issues, dependencies, and executive status reporting. You have knowledge of SDLC, governance, documentation requirements, and tools such as MS Project, Jira, Azure DevOps, Confluence, Planview, and ServiceNow. You have strong communication and stakeholder management skills, along with experience supporting Azure migration and modernization initiatives.

Certifications

Preferred: PMP or equivalent, Optional: Scrum and/or Azure certification.

What CIBC Offers

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $125,000.00 - $145,000.00 for the Chicago market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. This position does not offer visa sponsorship. #LI-TA

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute‑based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location IL-Chicago, 70 W Madison St Fl 10

Employment Type Regular

Weekly Hours 40

Skills Agile Delivery, Analytical Thinking, Budget Management, Change Management, Client Service, Cloud Migrations, Deliverables Management, Executive Reporting, Financial Forecasting, IT Project Delivery, JIRA Tool, Microsoft Azure, Microsoft Project, Planview PPM Pro, Project Lifecycle, Project Management, Project Planning, SDLC Project Management, ServiceNow Change Management, ServiceNow Demand Management, Technical Knowledge, Work Collaboratively

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.