Technology Assistant-Part Time

North East Carolina Prep Administration; Tarboro (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

North East Carolina Preparatory is seeking an Information Technology Assistant in Tarboro, NC. The role reports to the Information Technology Director and focuses on providing technical support, system maintenance, hardware management, user training, and network support.

The position is part-time with a twelve-month term. The IT team collaborates across departments, maintains documentation, and supports ongoing projects while ensuring secure, efficient technology operations for staff and

Qualifications

• 3+ years of relevant IT support experience preferred.
• Citizenship, residency or work visa required.
• Position: Part-Time, twelve months employment/hourly.

Responsibilities

• Provide technical support to employees, troubleshoot hardware/software, resolve user inquiries.
• Maintain and update computer systems, apply patches, schedule backups and perform maintenance.
• Set up new computers, configure peripherals, and replace faulty hardware; track inventory.
• Train staff on software and hardware; conduct training sessions or workshops.
• Assist with network management, monitor performance, troubleshoot connectivity and security protocols.
• Document issues, solutions and configurations in ticketing systems or knowledge bases.
• Collaborate with IT team on larger projects, including upgrades or migrations.

Skills

Technical Support

System Maintenance

Hardware Management

User Training

Network Support

Documentation

Team Collaboration

Job description

North East Carolina Preparatory North East Carolina Prep Administration - Tarboro, North Carolina Open in Google Maps

Starting Date: Immediately

Job Description

INFORMATION TECHNOLOGY ASSISTANT

JOB DESCRIPTION

REPORTS TO: INFORMATION TECHNOLOGY DIRECTOR

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES *

• Technical Support:One of the primary responsibilities of an IT Assistant is to provide technical support to employees. This includes troubleshooting hardware and software issues, assisting with network connectivity problems, and resolving user inquiries. For example, if an employee is unable to access a shared drive, the IT Assistant would investigate the issue, determine the cause, and implement a solution.
• System Maintenance:IT Assistants are often tasked with maintaining and updating computer systems and software applications. This may involve installing updates, patches, and new software, as well as performing regular system backups to prevent data loss. For instance, an IT Assistant might schedule routine maintenance checks to ensure that all systems are running optimally.
• Hardware Management:Managing hardware components is another critical responsibility. IT Assistants may be involved in setting up new computers, configuring peripherals (such as printers and scanners), and replacing faulty hardware. They may also assist in inventory management by tracking hardware assets and ensuring that equipment is properly maintained.
• User Training and Support:Providing training to employees on how to use software applications and hardware effectively is an essential part of the IT Assistant’s role. This could involve creating user manuals, conducting training sessions, or offering one‑on‑one support. For example, if a new software tool is introduced, the IT Assistant may lead a workshop to familiarize staff with its features and functionalities.
• Network Support:IT Assistants often assist with network management tasks, such as monitoring network performance, troubleshooting connectivity issues, and ensuring that security protocols are followed. They may work closely with network administrators to implement changes or upgrades to the network infrastructure.
• Documentation:Keeping accurate records of technical issues, solutions, and system configurations is vital for effective IT support. IT Assistants are responsible for documenting their work, which helps in tracking recurring problems and streamlining future troubleshooting efforts. This documentation can take the form of ticketing systems, knowledge bases, or internal wikis.
• Collaboration with IT Team:IT Assistants work closely with other IT professionals, such as system administrators, network engineers, and software developers. They may assist in larger projects, such as system upgrades or migrations, by providing support and input based on their interactions with end‑users.

*The above statements describe the general nature and level of work being performed by individuals assigned to this job. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so employed.

STARTING SALARY OR GRADE: TBD

EVALUATION: The performance of the Information Technology Assistant will be evaluated by Information Technology Director

Technology Assistant-Part Time

North East Carolina Preparatory North East Carolina Prep Administration - Tarboro, North Carolina Open in Google Maps

This job is also posted in North Carolina School Jobs , and North East Carolina Preparatory School

Job Details

Job ID: 5945711

Application Deadline: Nov 30, 2026 11:59 PM (Eastern Standard Time)

Posted: Sep 30, 2026 4:00 AM (UTC)

Starting Date: Immediately

Job Description

INFORMATION TECHNOLOGY ASSISTANT

JOB DESCRIPTION

REPORTS TO: INFORMATION TECHNOLOGY DIRECTOR

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES *

• Technical Support:One of the primary responsibilities of an IT Assistant is to provide technical support to employees. This includes troubleshooting hardware and software issues, assisting with network connectivity problems, and resolving user inquiries. For example, if an employee is unable to access a shared drive, the IT Assistant would investigate the issue, determine the cause, and implement a solution.
• System Maintenance:IT Assistants are often tasked with maintaining and updating computer systems and software applications. This may involve installing updates, patches, and new software, as well as performing regular system backups to prevent data loss. For instance, an IT Assistant might schedule routine maintenance checks to ensure that all systems are running optimally.
• Hardware Management:Managing hardware components is another critical responsibility. IT Assistants may be involved in setting up new computers, configuring peripherals (such as printers and scanners), and replacing faulty hardware. They may also assist in inventory management by tracking hardware assets and ensuring that equipment is properly maintained.
• User Training and Support:Providing training to employees on how to use software applications and hardware effectively is an essential part of the IT Assistant’s role. This could involve creating user manuals, conducting training sessions, or offering one‑on‑one support. For example, if a new software tool is introduced, the IT Assistant may lead a workshop to familiarize staff with its features and functionalities.
• Network Support:IT Assistants often assist with network management tasks, such as monitoring network performance, troubleshooting connectivity issues, and ensuring that security protocols are followed. They may work closely with network administrators to implement changes or upgrades to the network infrastructure.
• Documentation:Keeping accurate records of technical issues, solutions, and system configurations is vital for effective IT support. IT Assistants are responsible for documenting their work, which helps in tracking recurring problems and streamlining future troubleshooting efforts. This documentation can take the form of ticketing systems, knowledge bases, or internal wikis.
• Collaboration with IT Team:IT Assistants work closely with other IT professionals, such as system administrators, network engineers, and software developers. They may assist in larger projects, such as system upgrades or migrations, by providing support and input based on their interactions with end‑users.

*The above statements describe the general nature and level of work being performed by individuals assigned to this job. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so employed.

TERMS OF EMPLOYMENT: Twelve months employment/hourly

STARTING SALARY OR GRADE: TBD

EVALUATION: The performance of the Information Technology Assistant will be evaluated by Information Technology Director

Position Type: Part-Time

Job Requirements

• At least 3 year(s) of relevant experience preferred.
• Citizenship, residency or work visa required

Contact Information

• Michelle Davis
• 274 Husky Trail
• Tarboro, North Carolina 27886
• Phone: [phone]
• Email: [e-mail]

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