Technology & AI Learning Specialist

Greenberg, Traurig, PA; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

A global law firm in Atlanta is seeking a Technology & AI Learning Specialist to deliver training on core applications and AI resources. The role involves facilitating onboarding, creating engaging learning programs, and collaborating with stakeholders. Ideal candidates have 5 years of training experience, preferably in a legal environment, and strong communication skills. This hybrid position promises an innovative work atmosphere and competitive compensation.

Qualifications

• 5 years of experience in a training environment.
• Prior legal industry experience is desired.
• Certified Professional in Learning and Performance is a plus.

Responsibilities

• Deliver learning programs on core applications and AI resources.
• Facilitate Global New Hire Onboarding.
• Ensure engaging virtual training environments.

Skills

Proficiency in delivering technology training

Project management skills

Verbal and written communication

Instructional design application

Education

Bachelor's Degree in Technology, Education, or related field

Tools

MS Office 365

iManage

BigHand

Job description

Technology & AI Learning Specialist page is loaded## Technology & AI Learning Specialistremote type: Hybridlocations: Atlanta: Miamitime type: Full timeposted on: Posted Todayjob requisition id: JR202600022Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.**Join our Professional Development Team as a Technology & AI Learning Specialist in our Atlanta or Miami office.**We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiatives, adaptability, and innovation, we invite you to join our team.This role will be based in our Atlanta or Miami office on a hybrid basis and reports to the Manager of Digital, Operations, and Technology.**Position Summary**As part of the Professional Development team, the Technology & AI Learning Specialist will deliver technical learning programs on a variety of topics offered to GT attorneys and staff, including AI integrated resources, internal legal applications, and regular New Hire Onboarding. The Technology & AI Learning Specialist will collaborate with instructional designers, subject matter experts, stakeholders, and project teams to create, design, and develop job aides, quick reference cards, guides and other resources used when conducting instructor-led programs.**Key Responsibilities*** Delivers learning programs for attorneys and staff on the firm’s core technical applications and AI resources. Training delivery formats include in-person classroom, virtual training, and one-on-one instruction* Regularly facilitates Global New Hire Onboarding for the North American offices* Effectively uses the firm’s virtual platforms to ensure the learning environment is engaging; working in conjunction with other members of the learning team as needed to keep up with the new features of the virtual platforms* Serves as training lead where project management skills will be required to coordinate efforts and resources within the Professional Development team as part of a larger project team* Works with instructional designers to ensure firm-branded templates are used and that deliverables are reviewed for quality assurance prior to implementation* Builds relationships with various stakeholders in the US offices to understand their business objectives and align training efforts* Designs and develops world-class engaging programs and curricula for their offices as needed; define objectives, outline course content and exercises, develop content, assessments and supporting materials for learning efforts* Partners with regional human resource professionals, business directors or operational department heads to conduct needs analysis to recommend and implement appropriate learning programs to address skill gaps and provide feedback to management* Teams up with software rollout teams by participating in pilot orientation sessions, conducting testing and reporting results, soliciting feedback from pilot users, and compiling statistics of overall pilot results* Generates class rosters, reports, and updates attendance in GT’s Learning Management System* Provides metrics on learning programs as requested* Stays up to date with industry and field current trends, including AI* Performs other job-related duties as required**Qualifications***Skills & Competencies** Proven proficiency in delivering technology training programs in-person and virtually* Strong technical and project management skills* Ability to establish credibility with client base as a valuable resource and consultant in technical training and applications* Must be proficient in the application of instructional design* Excellent verbal, written and interpersonal communication skills in the English language* A self-starter who takes ownership of assigned projects and shows commitment to the job; ability to work independently*Education & Prior Experience** 5 years of experience in a training environment, preferably in a professional services organization; prior legal industry experience is desired* Bachelor's Degree or equivalent experience in Technology, Education, or related field preferred* Certified Professional in Learning and Performance a plus* Experience with AI integrated applications a plus, including CoCounsel, Westlaw Advantage, Luminance, Definely, Intelligize+ AI, Clearbrief, and Copilot*Technology** Strong technical knowledge of multiple software applications used in a legal environment including MS Office 365, iManage or similar large document management system, and BigHand or similar document production toolsGT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.**No Fees Required**: GT will **never ask for payment for work equipment or network access**. Also, there are no application fees. We do not ask for bank information or any form of monetary or financial compensation during the recruitment process. All job offers will be preceded by an interview with our hiring team.If you need a reasonable accommodation as part of the employment selection process, please contact us by sending an email to [e-mail]. In your email please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. If you have a disability that makes it difficult to express your interest in a job through our online application process, or if you require TTY/TDD assistance, please contact us to tell us about your needs.