Technologist Aide/Patient Flow Coordinator

Beth Israel Lahey Health; Boston (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health seeks a Technologist Aide to assist radiology teams with portable imaging and a wide range of duties to support patient care. You will help prepare rooms, move patients, and handle transportation while maintaining empathy and professionalism.

This role emphasizes safety, accurate identification, and timely communication within the department. Previous patient care or service experience is a plus; on‑the‑job training is available, and consistent shift coverage is expected.

Qualifications

• High school diploma or equivalent.
• Good interpersonal and patient care skills required.
• Experience in patient care or customer service is a plus; OJT available.

Responsibilities

• Assist Registered Technologist in portable imaging and department exams.
• Prepare rooms and assist with patient transport and positioning.
• Answer phones and manage basic communications; transfer patient from stretcher to table using AIDET.
• Maintain supply inventory and department cleanliness; ensure proper room turnover after procedures.
• Follow radiation safety protocols and wear film badges as required.

Skills

Interpersonal skills

Patient care

Education

High school diploma

Job description

When you join the growing BILH team, you’re not just taking a job, you're making a difference in people's lives.

The Technologist Aide (tech aide) in Diagnostic Radiology will assist the Registered Technologist in the performance of their duties. This will include, but not be limited to: assisting technologist in performing portable imaging exams and other exams performed throughout the department; room preparation and cleaning; transport of patients; answering phones; transfer of patient from stretcher or wheelchair to table; supplies inventory and storage; and other duties with which the technologist requires assistance in order to work more effectively and efficiently.

Job Description:

Essential Duties & Responsibilities including but not limited to:

• Accuratelypreparesroomandpatientforprocedure
• Ensures effective interaction withpatientbyutilizingan empatheticapproach.
• Adheres to institutional and departmentalpolicies andprocedures.
• Managesandcommunicatesinformationthroughvariousprocesses,whichincludebutarenotlimitedtothefollowing:computers; telephone/paging systems
• Maintains professional telephone communication
• Notifiesappropriatesupervisorypersonnelofshortagesofsupplies,unusualproblemsorsituationswithinthedepartment,messagesfrom other departments or nuclear medicine staff and/or any patient scheduling.
• Properly identifies oneself and properly identifies patient prior to the start of a procedure as established by departmental policies and procedures utilizing AIDET practice.
• Radiation Safety:
• Practices established radiation protection and safety protocols for self, staff and patient.
• Wears film badge(s) as required.
• Readily and willingly contributes to the team approach, to provide the best possible patient care and service to patients.
• Reports all safety hazards that could harm patients, visitors or other hospital employees to appropriate supervisors immediately
• Upon completion of procedure properly cleans and organizes room and performs any necessary cleaning of equipment as established by departmental policies and procedures standard.
• Utilizes the proper procedure for emergency codes, such as Code 99 and Code Red.
• This position requires moving about on foot throughout the department and hospital and from station to station. Position also requires using upper extremities to exert force in order to push, pull or drag equipment and/or transport patients. Position also requires frequent bending, stooping and kneeling to position patients.

Minimum Qualifications:

Education: High school graduate or equivalent

Licensure, Certification, Registration: None

Skills, Knowledge & Abilities: Good interpersonal skills and patient care skills required.

Experience: Previous patient care or customer service work is a plus, but OJT is available

Pay Range:

$17.00 - $22.88

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geographyof work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled