Technician - Washington Heights, NY

STERIS Canada Corporation; New York (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Repair Technician, where you will receive hands-on training to perform surgical instrument repairs. This entry-level position offers a unique opportunity to work in a mobile repair truck, traveling to customer sites while ensuring compliance with safety and quality standards. With a commitment to employee growth, this role provides extensive training and career progression opportunities. Enjoy a comprehensive benefits package, including healthcare, paid vacation, and competitive pay. If you're ready to make a difference in healthcare and develop your skills, this is the perfect opportunity for you.

Benefits

Hourly Pay

Overtime Available

19 Paid Vacation Days

Excellent Healthcare Benefits

401(k) with Company Match

Tuition Reimbursement

Extensive Training

Career Progression Opportunities

Bonus Participation

Qualifications

• Entry-level position with training provided for surgical instrument repair.
• Must be able to lift and push instruments as required.

Responsibilities

• Perform inspection, repair, and refurbishment of surgical instruments.
• Deliver superior customer experience through quality repairs.

Skills

Instrument Repair

Customer Service

Basic Mechanical Skills

Dremel Operation

Safety Compliance

Education

High School Diploma or GED

Tools

Ultrasonic Equipment

Mobile Repair Truck

Job description

Job Category: Service/Technical Services

Washington Heights, NY, US, 10031

Workplace Type: Remote

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

You do not have to have previous instrument repair experience to be considered. This is an entry level job - we will train you!

• In this position, you will perform surgical instrument inspection, repair, and refurbishment in a field-based setting. Technicians work out of mobile repair trucks at Customer sites and regional labs in more condensed markets.
• Technicians deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards.
• If offered this position, STERIS will run a 7-year driving record check, as part of our onboarding process.
• Must have the ability to travel up to 20% (overnight travel)

This is a remote-based Customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): New York

What You Will Do As A Repair Technician:

• Performs basic to intermediate level repairs of surgical instruments and maintenance including ultrasonic function, metallurgy, buff and polish, bending, shaping, sharpening, hinge points, serrations, and brazing.
• Demonstrates quality performance in intermediate skilled work including advance Dremel operation, Re-cup and Re-jaw, laparoscopic inspection.
• Provides invoicing and documentation based on business need.
• While primarily working inside a mobile repair truck, frequent trips inside the hospital are required.
• Provide support to various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels.
• Abides by all Company safety, health policies, and procedures. Uses personal protective equipment, as required. Completes Safety observations per site requirements.
• Adheres and complies with all protocols (DOT, company and Customer) for the safe operation of the mobile lab including policies and procedures relative to the position.

The Experience, Skills and Abilities Needed

• High school diploma or GED
• 2+ years of work experience, including at least 1 year of relevant experience, or 1 year of experience at STERIS. All experience must be verifiable.
• Must be able to lift to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times.
• Must be able to meet flexible schedules with early/late hours and sometimes outside normal business hours including nights and weekends, based on Customer and business needs.
• Must be a minimum of 21 years old with ability to achieve and maintain FMCSA and driver’s license requirements.
• Must be able to pass a DOT medical/physical exam and comply with all DOT regulations.
• Ability to drive DOT regulated vehicle and conduct basic box truck safety checks.
• Must have a valid driver’s license with an acceptable driving record (CDL not required) and maintain required vaccines.

*Related certifications in technical or mechanical area, competitive equipment training or related military experience may be considered towards experience requirement.

What STERIS Offers:

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

• Hourly Pay
• Overtime Available
• 19 Paid Vacation Days + 9 Corporate Holidays Per Year
• Excellent Healthcare, Dental, and Vision Benefits
• Healthcare and Dependent Flexible Spending Accounts
• Long/Short Term Disability Coverage
• 401(k) with a Company Match
• Tuition Reimbursement Program
• Additional Add-On Benefits/Discounts
• Extensive hands-on training and development
• Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS
• Competitive pay and an incentive opportunity

Pay range for this opportunity is $18.51-$25.87. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.