Technician Trainer II

WM; Glendale (AZ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Paid time off

Job summary

WM is seeking a Training Specialist to deliver and assess designated training curricula at our Training Center. You will coach participants, conduct final evaluations, and lead train-the-trainer activities for Level 1 Driver Trainers.

Responsibilities include maintaining attendance records, providing feedback for evaluations, and mentoring Trainer I staff while staying current with training procedures and company standards.

Qualifications

• Associate's Degree (accredited), or in lieu of degree.
• High School Diploma or GED (accredited) and two (2) years of work experience.
• 1 year of previous driving experience in the trucking industry and
• 1 year of training experience (in addition to education requirement).

Responsibilities

• Models professional behavior and communicates behavioral expectations to trainees.
• Reports schedule, attendance, and evaluations to the Training Coordinator.
• Delivers curricula demonstrating mastery using adult and accelerated learning techniques.
• Uses observation and feedback to assess, coach and improve trainee performance.
• Provides feedback for final trainee evaluations and conducts final coaching sessions.
• Maintains communication with area leadership regarding trainee issues and performance.
• Provides ongoing training and mentoring to Trainer I’s at the training center.
• Keeps knowledge of training and company procedures through reading professional journals.
• Communicates with other trainer staff about operations, participant issues, and training needs.
• Performs other duties as assigned.

Education

Associate's Degree (accredited)

High School Diploma or GED (accredited)

Job description

I. Job Summary

Delivers, assesses and coaches the designated training curricula according to the needs of the organization as determined by the leadership and training teams. Completes the final evaluation and conducts the final coaching session to determine participants performance rating. Conducts and mentors the train-the-trainer process for new Level 1 Driver Trainers. Conducts TTT sessions for new or updated courses at the Training Center.

• Models professional behavior at all times and continually communicates behavioral expectations to trainees.


• Reports schedule, participant attendance, and evaluations to the Training Coordinator in order to maintain accurate training participation records.


• Delivers curricula demonstrating mastery of material and utilizing adult and accelerated learning techniques.


• Uses observation and feedback to asses, coach and improve trainee performance during classroom and course exercises.


• Provides feedback from classroom and course activities for final trainee evaluations. Completes final evaluations and conducts final coaching session with trainees at the completion of training


• Maintain communication with Area field operations leadership regarding trainee issues and performance.


• Provides ongoing training and mentoring to Trainer I’s at training center.


• Maintains knowledge of training or company procedures through reading and interpreting general business periodicals and professional journals.


• Communicates with other driver trainers and managers about operations, participant issues, and training needs to perform job.


• Performs other duties as assigned.

II. Essential Duties And Responsibilities

• Models professional behavior at all times and continually communicates behavioral expectations to trainees.


• Reports schedule, participant attendance, and evaluations to the Training Coordinator in order to maintain accurate training participation records.


• Delivers curricula demonstrating mastery of material and utilizing adult and accelerated learning techniques.


• Uses observation and feedback to asses, coach and improve trainee performance during classroom and course exercises.


• Provides feedback from classroom and course activities for final trainee evaluations. Completes final evaluations and conducts final coaching session with trainees at the completion of training


• Maintain communication with Area field operations leadership regarding trainee issues and performance.


• Provides ongoing training and mentoring to Trainer I’s at training center.


• Maintains knowledge of training or company procedures through reading and interpreting general business periodicals and professional journals.


• Communicates with other driver trainers and managers about operations, participant issues, and training needs to perform job.


• Performs other duties as assigned.

III. Qualifications

• Required Qualifications


• Associate's Degree (accredited), or in lieu of degree


• High School Diploma or GED (accredited) and two (2) years of work experience.


• 1 year of previous driving experience in the trucking industry and


• 1 year of training experience (in addition to education requirement).

Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Frequently

• Repetitive Motions


• Eye/Hand/Foot Coordination

Constantly

• Sitting


• Talking


• Hearing

• Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.