Technician Trainee Per-Diem Facility : BILH Pharmacy Boston, MA 06 / 13 / 2024

BILH Pharmacy; Boston (MA); On-site; USD 30,000 - 45,000; Part time

Job summary

BILH Pharmacy is seeking a Technician Trainee on a per-diem basis in Boston. This role involves managing medication requests, assisting with transitions of care, and requires a high school diploma, preferably with pharmacy tech experience. Join our team dedicated to making a difference in patient care and contribute to our mission in healthcare.

Qualifications

• 1-3 years of related work experience in Healthcare or Retail Pharmacy.
• Mass Registered Pharmacy Tech license preferred or Registration Pharmacy Technician Trainee required.
• Knowledge of prior-authorization workflows and payer relations.

Responsibilities

• Renew routine/maintenance medication requests for patients.
• Assist with medication reconciliations and respond to inquiries.
• Investigate and resolve prescription issues.

Skills

Decision Making

Problem Solving

Written Communications

Oral Communications

Customer Service

Education

High School diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

Job Type : Per Diem

Time Type : Part time

Work Shift : Rotating (United States of America)

FLSA Status : Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Position: Technician Trainee Per-Diem

Job Description :

Essential Responsibilities :

• Renew routine / maintenance medication requests (telephonic, fax, Patient site, E-prescription queue) for patients. Manage administrative responsibilities such as faxing, filing, mailing, and documenting the status in the medical record of non-electronically routable prescriptions.
• Respond efficiently to formulary and medication assistance program inquiries, prioritizing efforts to address needs effectively and safely.
• Assist with the BIDMC transition of care program.
• Assist with medication reconciliations.
• Investigate and resolve prescription issues, communicating directly with patients to clarify directions for prescriptions.

Required Qualifications :

• High School diploma or GED required; Bachelor's degree preferred.
• Mass Registered Pharmacy Tech license preferred, or Registration Pharmacy Technician Trainee required, or Certificate/Certified Pharmacy Technician preferred.
• 1-3 years of related work experience in Healthcare or Retail Pharmacy required.
• Knowledge of prior-authorization workflows, payer relations, prescription claims adjudication, and reimbursement procedures.
• Ability to develop strong relationships with diverse groups of professionals (physicians, nurses, administration, etc.).
• Experience with computer systems including web-based applications and Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, or Access.

Preferred Qualifications :

• Experience with prior authorizations.

Competencies :

• Decision Making : Ability to make decisions guided by general instructions and practices, with some interpretation. May make recommendations for solving problems of moderate complexity and importance.
• Problem Solving : Ability to address routine, somewhat repetitive problems by following clear directions and procedures, and identifying opportunities for process improvements.
• Independence of Action : Ability to follow established procedures, set priorities, and organize work within general guidelines. Seeks assistance when faced with difficult or unpredictable situations. Work is monitored by a supervisor/manager.
• Written Communications : Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications : Ability to understand and converse in English to communicate effectively with staff, patients, families, and external customers.
• Knowledge : Demonstrates full working knowledge of standard concepts, practices, procedures, and policies, applying them in varied situations.
• Team Work : Works collaboratively in small teams, offering ideas, identifying issues, and respecting team members.
• Customer Service : Provides high-level customer service in a professional, respectful manner, using active listening and problem-solving skills. Remains calm in stressful situations.

Physical Nature of the Job :

Light work : Exerting up to 20 pounds of force frequently to move objects. Some elements are sedentary, but standing or moving throughout the hospital campus is required.

As a healthcare organization, we are committed to caring for and protecting our patients, colleagues, and communities. Beth Israel Lahey Health requires all staff to be vaccinated against influenza (flu) and COVID-19 as a condition of employment.

More than 35,000 staff including nurses, doctors, technicians, therapists, researchers, and teachers are making a difference in patients' lives. Your skills and compassion can make us even stronger.

Equal Opportunity Employer / Veterans / Disabled