Technician, Teleport Operations, Castle Rock

Secretaria de Serviços Prefeitura de São Paulo; Castle Rock (CO); On-site; USD 66,000 - 90,000; Full time

Job summary

SES is seeking a Technician, Teleport Operations to perform on-site installation, preventative maintenance and routine repair of electronic and electromechanical equipment, ensuring high system performance and 24x7 support. You will handle level 1 restoral actions and provide intermediate technical support to customers.

You will expand knowledge through level 2 maintenance training and work with ground station systems, antennas, uplink/downlink and baseband/video equipment, using essential

Qualifications

• Vocational training or equivalent technical education, ideally in Electronic Communications.
• 1 to 3 years of relevant experience.
• Must be able to work in a 24x7 shift environment (days/nights) and be available for on-call responsibilities.
• Basic working knowledge of Satellite Earth Station technologies relating to Teleport Operations.
• General knowledge of HVAC, UPS, electrical switchgear and generating systems.
• Ability to determine proper methods of testing RF/IF systems.

Responsibilities

• You will perform routine on-site installation, preventative maintenance, routine repair of electronic and electromechanical equipment and products.
• You will ensure system performance of communications equipment delivers the highest standard of service to our customers and perform level 1 maintenance restoral actions and provide technical support at an intermediate level in 24x7 shift.
• Can you test and successfully turn-up new services by performing installation and configuration of equipment, associated wiring/cabling and administrative requirements as directed by senior members of the Teleport Operations Team.
• You perform basic preventative/periodic maintenance checks of ground station equipment and associated sub-systems.
• You provide routine level 1 maintenance that includes switching of redundant equipment, performing power reset, and verification of equipment configuration.
• Expand your knowledge while participating in training in some level 2 maintenance (removal, replacement and configuration of equipment).
• You perform basic components of emergency restoral procedures for ground station equipment like antennas, up- and downlink systems as well as baseband and video equipment.

Skills

Fluency in English

Customer service skills

General PC skills

Team player

Education

Vocational training or equivalent technical education in Electronic Communications

Tools

Spectrum analyzers

Oscilloscopes

Power meters

Frequency counters

Bit error rate test sets

Job description

Technician, Teleport Operations

• You will perform routine on-site installation, preventative maintenance, routine repair of electronic and electromechanical equipment and products. You will ensure system performance of communications equipment delivers the highest standard of service to our customers and perform level 1 maintenance restoral actions and well as provide technical support at an intermediate level in 24x7 shift.
• COMPETENCIES
• Can you test and successfully turn-up new services by performing installation and configuration of equipment, associated wiring/cabling and administrative requirements as directed by senior members of the Teleport Operations Team.
• You perform basic preventative/periodic maintenance checks of ground station equipment and associated sub-systems.
• You provide routine level 1 maintenance that includes switching of redundant equipment, performing power reset, and verification of equipment configuration.
• Expand your knowledge while participating in training in some level 2 maintenance (removal, replacement and configuration of equipment).
• You perform basic components of emergency restoral procedures for ground station equipment like antennas, up- and downlink systems as well as baseband and video equipment.

Primary Responsibilities / Key Result Areas

• You will perform routine on-site installation, preventative maintenance, routine repair of electronic and electromechanical equipment and products. You will ensure system performance of communications equipment delivers the highest standard of service to our customers and perform level 1 maintenance restoral actions and well as provide technical support at an intermediate level in 24x7 shift.
• COMPETENCIES
• Can you test and successfully turn-up new services by performing installation and configuration of equipment, associated wiring/cabling and administrative requirements as directed by senior members of the Teleport Operations Team.
• You perform basic preventative/periodic maintenance checks of ground station equipment and associated sub-systems.
• You provide routine level 1 maintenance that includes switching of redundant equipment, performing power reset, and verification of equipment configuration.
• Expand your knowledge while participating in training in some level 2 maintenance (removal, replacement and configuration of equipment).
• You perform basic components of emergency restoral procedures for ground station equipment like antennas, up- and downlink systems as well as baseband and video equipment.

You will monitor the conditions of commercial services and terrestrial facilities, including the status of system alarms, station plant and facility subsystems while working with state-of-the-art monitoring systems and test equipment. You investigate and report any equipment deficiencies related to reliability, or efficiency for service operations. You elevate open issues to senior technician or more senior operations staff. You will prepare documentation, reports and updates for any service status change, maintenance and fault/repair/restoral.

Qualifications & Experience

• Vocational training or equivalent technical education, ideally in the field of Electronic Communications.
• 1 to 3 years of relevant experience.
• Must be able to work in a 24x7 shift environment (days/nights) and be available for on-call/call-in responsibilities.
• Basic working knowledge of Satellite Earth Station technologies relating to Teleport Operations.
• General knowledge of ancillary plant systems such as HVAC, UPS, electrical switchgear and generating systems.
• Capable of working on various ground station communications systems, performs replacement of major assemblies.
• General understanding of RF theory and basic electronics.
• Ability to determine proper methods of testing equipment and RF/IF systems chains.
• Interest in learning new technologies and services, mainly related to Satellite Communications and Teleport Operations.
• Good organizational, multi-tasking and team player skills.
• Fluency in English.
• Good customer service skills.
• General PC skills and proficiency in use of “Office Suite” software.
• This role is subject to ITAR/EAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee).

It Would Be Nice If You Had

• General understanding of antenna drive-systems, high power amplifiers, Up/Down converters, fiber optic sub-systems, baseband equipment consisting of modems, multiplexers, broadband, IP technologies and video technologies/systems.
• General working knowledge of standard test equipment such as spectrum analyzers, frequency counters, power meters, synthesized generators, oscilloscopes, multimeters, bit error rate test sets.

KEY DELIVERABLES

• You will monitor the conditions of Telemetry, Tracking and Command, commercial services and terrestrial facilities, including the status of system alarms, station plant and facility subsystems while working with state-of-the-art monitoring systems and test equipment.
• You will support the following equipment as directed by other Operational Centers; IP and Baseband equipment (modems, multiplexers, DVB and Broadband technology platforms) and video systems. You identify inefficient operations processes and unreliable equipment, or sub-systems that affect the ability to provide service reliability and customer service and may make recommendations to address these issues.
• You will prepare and review documentation, reports and updates for any service status change, maintenance and fault/repair/restoral.
• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
• Close vision (20 inches or less), distance vision (20 feet or more), color vision, peripheral vision, and depth perception
• Ability to climb ladders up to 30 feet (to include outdoor 3-story antenna systems)
• Job requires ability to lift up to 50 lbs.

The salary range for this full-time position is $65,600 - $90,200 . Salary ranges are determined by role, level, and geographic location. Individual compensation within the range is determined based on work location and a variety of factors, including job-related skills, experience, qualifications, and relevant education or training. Additional compensation and benefits may apply depending on the location and terms of employment.

SES is an Equal Opportunity and affirmative action Employer

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.