Technician (Technical), Operations

Merck; North Carolina; On-site; USD 28,000 - 41,000; Full time

Job summary

Merck is seeking a Technician (Technical) for Operations to support manufacturing and packaging activities. The role emphasizes troubleshooting, maintenance and repair of equipment, with strict adherence to GMP and SOP procedures to ensure product quality and safety.

The technician will operate, set up, and monitor equipment, perform line clearance, document activities, and assist maintenance with routine upkeep.

Qualifications

• Proficient with basic mechanical/electrical equipment troubleshooting, maintenance and repair.
• First responder to equipment challenges; diagnose and address issues to keep production moving.
• Follow GMPs and SOPs; complete daily tasks under supervision to ensure quality production.

Responsibilities

• Operate and maintain manufacturing and packaging equipment to meet production standards while following GMPs and SOPs.
• Complete line clearance, cleaning and inspection with required documentation.
• Setup and adjust equipment using appropriate tools for proper alignment and clearances.
• Maintain and transport processing equipment, materials, supplies and products needed for manufacturing and packaging.
• Perform and document equipment challenges per current procedures.
• Conduct visual inspections during line clearance, in-process checks, repackaging and material reintroduction.
• Act as first responder to malfunctions; diagnose issues and reset equipment.
• Escalate unresolved line issues per guidelines to ensure efficient operations.
• Identify potential production issues and take preventive action.
• Assist maintenance with routine and non-routine maintenance and repairs; initiate work orders and fetch parts.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Maintenance & repair

GMP compliance

SOP adherence

Equipment setup

Documentation

Job description

POSITION OVERVIEW - Basic Functions & Responsibility

Essential functions include, but are not limited to:

The Technician (Technical), Operations role is an excellent opportunity for individuals with experience in manufacturing and/or packaging operations who are proficient with basic mechanical/electrical equipment troubleshooting, maintenance, and repair. This role will serve as the first responder to challenges that arise with manufacturing and packaging equipment, effectively diagnosing and addressing technical issues.

Key responsibilities include following manufacturing and packaging requirements, adhering to Good Manufacturing Practices (GMP), and completing daily tasks according to established procedures under the Operations Manager's guidance while collaborating with team members to ensure safe and timely production of high-quality products.

The Technician (Technical) position will operate equipment, setup equipment, perform equipment challenges, monitor quality during production, clean work areas, and move materials accurately and efficiently. The position will also have responsibilities including routine and non-routine equipment / process troubleshooting, process monitoring, and alarm response, all aimed at maintaining operational efficiency and product quality.

This position requires a proactive individual with strong technical skills, exceptional attention to detail, and the ability to think critically under pressure.

The successful candidate will play a pivotal role in enhancing the operational integrity of manufacturing and packaging processes, contributing to the production of high-quality products in a safe and efficient environment.

PRIMARY ACTIVITIES

Primary activities include, but are not limited to:

• - Operation s
• o Operate and maintain various manufacturing and packaging equipment to routinely achieve production standards while following GMPs and SOPs.
• o Complete effective line clearance, cleaning and inspection including the completion of required documentation.
• o Setup and adjust the equipment by using appropriate tools to ensure proper alignment and proper clearances.
• o Maintains and transports all required processing equipment, materials, supplies and products needed to support manufacturing and packaging.
• o Perform and document equipment challenges per current procedures.
• o Perform visual inspections of products, packaging, and production areas during line clearance, in-process checks, repackaging, and material reintroduction. These tasks require distinguishing fine visual details, printed information, and product or component colors.
• o Act as first responder to equipment malfunctions and process issues; diagnose issues, make necessary adjustments to return the equipment to a functional state.
• Escalate any unresolved line issues per established guidelines to ensure efficient operations performance.
• o Proactively identifies potential production issues and takes action to prevent occurrence.
• o Assist maintenance personnel with routine and non-routine equipment maintenance and repairs, including helping with performing maintenance tasks, initiating work orders and retrieving parts from the stockroom as required.
• o Cleans and lubricates machines periodically and performs other basic maintenance work required (ie. wiping off sensors, recharging process fluids, etc.) to assure the efficient operation of all equipment.
• o Organize, clean and maintain the designated work area to ensure a clean and orderly working environment.
• o Carry out Our Company's site mission by assuring finished goods and services are of the highest quality, optimal cost, and delivered on schedule.
• - Compliance
• o Conducts all manufacturing and packaging operations in accordance with current Good Manufacturing Practices (cGMP), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines.
• o Follow health and safety policies, including proper gowning procedures and the use of safety equipment.
• o Take accountability for personal and others' safety by reporting and resolving unsafe conditions.
• o Strictly adheres to all site policies on personal conduct and attendance.
• o Promptly identify and report any compliance, environmental, safety, and process deviations as appropriate and escalated to appropriate personnel.
• o Actively participate in and complete EHS and quality-related compliance training in a timely manner.
• o Maintains work area in constant state of compliance with respect to proper housekeeping, material segregation, and personal gowning including required personal protective equipment.
• o Document manufacturing and packaging activities in accordance with Good Documentation Practices including ensuring data integrity requirements are met Document equipment changes per cGMP procedures within appropriate system.
• o Assist in the investigation, root cause determination, and CAPA implementation for equipment related compliance discrepancies noted during day to day activities and/