Technician, Technical Infrastructure - Cables

Production Resource Group; Los Angeles (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Production Resource Group (PRG) is a leading technology provider for the live events industry. The position involves handling and maintaining a wide range of production equipment, coordinating with teams, and supporting client shows from loading to break-down.

Responsibilities include equipment check-in/out, troubleshooting, safety compliance, and lifting up to 50 lbs. This is an on-site role requiring strong customer service and technical aptitude in a fast-paced environment.

Qualifications

• Minimum two years of experience in lighting, video, rigging, or logistics.
• High School Diploma or equivalent; trade school preferred.
• Strong customer service and ability to self-manage.
• Excellent knowledge of equipment operation and safety.

Responsibilities

• Maintain, configure for orders, check-in and repair equipment in the warehouse.
• Scan equipment barcodes and enter quantity data accurately.
• Ensure equipment quality meets company standards.
• Restock equipment per depot standards.
• Assist in loading and unloading equipment for client shows.
• Participate in set-up, operation and break-down of client events.
• Able to lift and carry up to 50 lbs.
• Provide safe, professional service in a fast-paced environment.

Skills

Customer service

Self-management

Microsoft Office

Troubleshooting

Safety awareness

Driving (valid license)

Team coordination

Load-in/load-out

Education

High School Diploma or equivalent

Trade school or post high school training

Tools

PRG proprietary software

Barcode scanning

Job description

PRG is the world’s leading technology provider within the entertainment and events industry. Our mission is to bring together the power of our people with our production and rental expertise to deliver unforgettable events.

PRG has the largest inventory of production equipment for hire and offers a complete 360-degree range of services to clients within the live events industry. These include music touring and festivals, TV & Film, Theatre, Sports and E-sports and Corporate live events. Our clients and partners rely on PRG’s innovation, experience and in-depth expertise in video, lighting, rigging, staging, virtual productions, and set & automation systems to bring their creative visions to life. With 38 offices located in North America, South America, Europe, the Middle East, Asia and Australia, PRG offers the ability to provide services worldwide by collaborating with our local partners.

• May be assigned to the regular shift, morning shift, night shift, or weekend shift based on business needs, and may coordinate workload within the department.
• Maintain, configure for orders, check-in and repair the Company’s equipment resources in the warehouse. This includes completing the configuration (preparation), repair and return of equipment in assigned area of responsibility in the time frame and order specified by and set forth by management.
• Accurately scan equipment barcodes and enter quantity count data into TEAM when performing check-out or check-in tasks, ensuring that the data entered is accurate and comprehensive.
• Ensure that the quality of all equipment prepared in assigned area of responsibility meets or exceeds standards of performance defined by Company guidelines
• Re-stock equipment correctly according to standards set forth by the depot
• Participate in the loading and unloading of equipment from delivery vehicles
• Participates in set-up, operation and break-down of client shows, including but not limited to, corporate events, tradeshows, exhibits, concerts, theatrical productions, etc.
• Does related work as required
• Minimum of two years of experience in one of the following disciplines lighting, video, rigging, and/or logistics.
• High School Diploma or its' equivalent
• Trade show, technical school, or post High School training in an appropriate field may be substituted in whole or in part for the experience requirement above.
• Strong customer service with ability to self-manage
• Excellent knowledge of the technical principles of operation and maintenance of the electronic equipment to which the incumbent is assigned
• Excellent knowledge of the principles and practices of workplace safety
• Excellent understanding of equipment within department as well as an understanding of how equipment integrates with the entire show
• Proven ability to quickly identify and troubleshoot problems
• Excellent or working knowledge of common computer productivity tools, such as Microsoft Office; the ability to learn and utilize PRG proprietary software
• Excellent knowledge of safe motor vehicle operation and current licensing appropriate to the vehicle(s) operated (clean driving record or need not apply)
• Customer service orientation; tact; professionalism
• Physical condition commensurate with the demands of the position; must be able to lift and carry 50 lbs.

PRG is an Equal Opportunity Employer. PRG is a drug-free work environment, pre-employment testing will be required.

The pay range for this position is estimated to be $20 to $22 per hour. Actual salary to be determined by the experience, knowledge, skills and abilities of the applicant combined with location and alignment with market data.

This is a safety sensitive position and will require pre-employment drug screening.

Production Resource Group LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.