Technician Team Leader

ActionLink; Watertown (MA); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life and Prescription Insurance Plans

401(k) retirement savings with company

Paid Time Off

Paid Holidays

Travel Expense Reimbursements

Job summary

ActionLink is seeking a hands-on Technician Team Leader in Watertown, MA to drive retail installation projects from planning to completion. You will lead on-site teams, coordinate tasks, and ensure safety and quality across fixtures, displays, and technology integrations.

The role emphasizes leadership, field execution, and clear communication with store leadership and clients. Travel may be required for project support and overnight assignments as needed.

Qualifications

• Proven leadership experience coordinating and motivating teams.
• Experience in retail merchandising, fixture installation, display assembly, or light construction preferred.
• Strong communication, organization, problem-solving, and time management skills.
• Ability to interpret planograms and installation guides.
• Basic computer proficiency and ability to complete project reporting.

Responsibilities

• Lead retail installations, merchandising projects, and display builds from start to finish.
• Direct onsite teams to ensure quality, safety and timelines.
• Communicate project status, resolve issues, and support client outcomes.
• Build positive relationships with store leadership, clients and team members.

Skills

Leadership

Retail merchandising

Fixture installation

Display builds

Team coordination

Job description

MA - WATERTOWN

Power Retail Innovation Through Technology, Leadership & Hands-On Execution!

Join the ActionLink Installation Team!

TheActionLink Technician Team Leader is a hands-on field professional responsible for leading retail installation, merchandising, and display projects. Combining technical expertise with strong leadership skills, ACTs lead fixture installations, retail resets, display builds, and technology integrations while ensuring projects are completed safely, efficiently, and to the highest quality standards.

Employment Type: Full Time

Location: MA - WATERTOWN

Schedule: Full-time, Monday through Friday, with opportunities to support select projects that may involve evening, weekend or overnight travel.

Compensation & Benefits:

• Pay Rates:$21.00 - $23.00per hour
• Benefits:Medical, Dental, Vision, Life and Prescription Insurance Plans
• Save for the Future:401(k) retirement savings plan with company match
• Time to Recharge:Paid Time Off (PTO) and Paid Holidays
• Travel Expense Reimbursements

Responsibilities:

• Conduct retail installations, merchandising projects, and display builds from start to finish as a project lead or solo representative
• Direct onsite teams to ensure project quality, safety and completion within established timelines
• Communicate project status, resolve issues, and support successful client outcomes
• Build positive relationships with store leadership, clients and team members

Qualifications and Requirements:

• Proven leadership experience with the ability to coordinate and motivate teams
• Experience inretail merchandising, fixture installation, display assembly, or light construction preferred
• Commitmentto professionalism, accountability, and high-quality execution
• Ability tointerpret planograms, installation guides, and project documentation
• Experience using hand and power tools in a safe and responsible manner
• Knowledge ofconsumer electronics and technology products, including TVs, soundbars, and interactive displays
• Strong communication,organization, problem-solving, and time management skills
• Basic computer proficiency and ability to complete project reporting
• Reliable smartphone with data access and access to a laptop or PC
• Able to provide and maintain required tools and supplies

Working Environment & Physical Requirements:

• Retail store settings
• Travel as needed with occasional overnight travel
• Able to lift up to 50 pounds, climb ladders, and operate certified lift equipment

Grow With Us!

This position offers excellent opportunities for advancement within ActionLink Operations. If you're a motivated professional who enjoys leading teams, solving problems, working with your hands, and making a visible impact,

We are an equal employment opportunity employer.

#MERCHACTAPP