Technician Team Leader

ActionLink; Framingham (MA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Prescription Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Travel Reimbursement

Job summary

ActionLink is seeking a hands-on Technician Team Leader in Framingham, MA. The role leads retail installation projects, including fixture installs, merchandising and display builds, while ensuring safety and high-quality outcomes.

You will coordinate on-site teams, interpret planograms, and manage project timelines. This position combines technical work with leadership and client communication for successful store deployments.

Qualifications

• Proven leadership experience coordinating teams.
• Experience in retail merchandising or fixture installation preferred.
• Ability to interpret planograms and installation guides.
• Experience using hand and power tools safely.
• Strong communication, organization, problem-solving skills.
• Reliable smartphone with data access and a laptop/PC.

Responsibilities

• Conduct retail installations, merchandising projects, and display builds from start to finish as a project lead or solo representative.
• Direct onsite teams to ensure project quality, safety and completion within established timelines.
• Communicate project status, resolve issues, and support successful client outcomes.
• Build positive relationships with store leadership, clients and team members.

Skills

Leadership

Retail merchandising

Team coordination

Communication

Problem solving

Time management

Tools

Hand & power tools

Laptop/PC

Planogram interpretation

Job description

MA - FRAMINGHAM

Power Retail Innovation Through Technology, Leadership & Hands-On Execution!

Join the ActionLink Installation Team!

ActionLink Technician Team Leader is a hands-on field professional responsible for leading retail installation, merchandising, and display projects. Combining technical expertise with strong leadership skills, ACTs lead fixture installations, retail resets, display builds, and technology integrations while ensuring projects are completed safely, efficiently, and to the highest quality standards.

• Pay Range: $21.00-$23.00 per hour
• Benefits:Medical, Dental, Vision, Life and Prescription Insurance Plans**
• Save for the Future:401(k) retirement savings plan with company match**
• Time to Recharge:Paid Time Off (PTO) and Paid Holidays**
• Travel Expense Reimbursements

Employment Type Full Time

Location MA - FRAMINGHAM

Power Retail Innovation Through Technology, Leadership & Hands-On Execution!

Join the ActionLink Installation Team!

ActionLink Technician Team Leader is a hands-on field professional responsible for leading retail installation, merchandising, and display projects. Combining technical expertise with strong leadership skills, ACTs lead fixture installations, retail resets, display builds, and technology integrations while ensuring projects are completed safely, efficiently, and to the highest quality standards.

Schedule

Full-time, Monday through Friday, with opportunities to support select projects that may involve evening, weekend or overnight travel.

Compensation & Benefits

• Pay Range: $21.00-$23.00 per hour
• Benefits:Medical, Dental, Vision, Life and Prescription Insurance Plans**
• Save for the Future:401(k) retirement savings plan with company match**
• Time to Recharge:Paid Time Off (PTO) and Paid Holidays**
• Travel Expense Reimbursements

Responsibilities

• Conduct retail installations, merchandising projects, and display builds from start to finish as a project lead or solo representative
• Direct onsite teams to ensure project quality, safety and completion within established timelines
• Communicate project status, resolve issues, and support successful client outcomes
• Build positive relationships with store leadership, clients and team members

Qualifications and Requirements

• Proven leadership experience with the ability to coordinate and motivate teams
• Experience in retail merchandising, fixture installation, display assembly, or light construction preferred
• Commitment to professionalism, accountability, and high-quality execution
• Ability to interpret planograms, installation guides, and project documentation
• Experience using hand and power tools in a safe and responsible manner
• Knowledge of consumer electronics and technology products, including TVs, soundbars, and interactive displays
• Strong communication, organization, problem-solving, and time management skills
• Basic computer proficiency and ability to complete project reporting
• Reliable smartphone with data access and access to a laptop or PC
• Able to provide and maintain required tools and supplies

Working Environment & Physical Requirements

• Retail store settings
• Travel as needed with occasional overnight travel
• Able to lift up to 50 pounds, climb ladders, and operate certified lift equipment

Grow With Us!

This position offers excellent opportunities for advancement within ActionLink Operations. If you're a motivated professional who enjoys leading teams, solving problems, working with your hands, and making a visible impact, we encourage you to apply and start your next adventure with ActionLink.

We are an equal employment opportunity employer

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