Technician Supervisor (Rotating Shift) - The Regional Veterinary Referral Center

Petvet-Care-Centers; Springfield (VA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Pet discounts

Calm app & EAP

Job summary

PetVet Care Centers' Regional Veterinary Referral Center in Springfield, VA seeks a Technician Supervisor on rotating shifts to lead the medical technical team, coordinate scheduling, and uphold patient care standards in a busy emergency and specialty environment.

This role requires an active RVT license, 8+ years of veterinary experience with 3+ years in emergency/specialty settings, and a proven ability to mentor staff and improve workflows.

Qualifications

• Active RVT license in good standing.
• 8+ years of veterinary experience; minimum 3 years in emergency or specialty hospital.
• Ability to mentor staff and improve workflows.
• Strong communication with clients, doctors, and staff.

Responsibilities

• Maintain medical record keeping and billing processes.
• Enter in-patient charges and procedures in the billing system.
• Ensure invoices are sent monthly and as requested by clients and doctors.
• Assist with accounts receivable monitoring and reporting.

Skills

Emergency medicine

Leadership

Communication

Staff scheduling

EMR software proficiency

Education

High School Diploma

RVT/LVT/CVT license

Tools

Veterinary practice management software

Job description

Bring your skills to PetVet and earn a sign-on bonus of up to $5,000 based on your experience as a credentialed veterinary technician!

PetVet Care Centers' The Regional Veterinary Referral Center is currently seeking a Technician Supervisor (Rotating Shift)to join our team

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Technician Supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

When a primary care veterinarian is unavailable and a pet's life is on the line, the Regional Veterinary Referral Center in Springfield, VA is where Northern Virginia, DC, and Maryland families turn. Open 24 hours a day, 7 days a week since 1985, the emergency and critical care team is specially trained in triage and emergency medicine, supported by one of only a few facilities in the Mid-Atlantic region to offer on-site MRI and CT scan capabilities. Backed by ten specialty departments and board-certified specialists across oncology, surgery, internal medicine, neurology, dermatology, cardiology, and rehabilitation, the emergency team has the full depth of the hospital's expertise behind them on every critical case.

Why Join Us:

• Join a team that is committed to your growth through continuous mentorship, cross-training opportunities, and strong management support. We value leaders who take initiative, make confident decisions, and are passionate about developing both their skills and those of the team.

Key Responsibilities

• Maintain processes for effective medical record keeping and billing
• Collect and process work charts
• Assist with entering in-patient charges and/or procedures performed in billing system
• Ensure invoices are sent monthly and as requested by clients and doctors
• Process payments and monthly statements
• Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF'” checks; determines when special financial agreements are appropriate
• Assist with monitoring and reporting on accounts receivable
• Prepare, print and mail invoice or statement copies for customers as requested
• Performs other duties as assigned
• Be dependable and punctual

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position
• High School Diploma or the equivalent.
• Current Registered Veterinary Technician (RVT/LVT/CVT) license in good standing
• 8+ years Veterinary Experience, minimum 3 years in an emergency and/or specialty hospital

Preferred Skills (Nice to Have)

• Strong knowledge of emergency medicine, anesthesia, surgery, triage, and critical care nursing.
• Demonstrated ability to lead, mentor, and develop veterinary nursing staff.
• Excellent communication, conflict resolution, and client service skills.
• Proven ability to prioritize workflow and make sound decisions in a fast-paced emergency environment.
• Experience with staff scheduling, performance coaching, and accountability.
• Proficiency with veterinary practice management software and electronic medical records.
• Commitment to fostering a positive team culture, patient safety, and continuous quality improvement.

Schedule:

Ability to work evenings, weekends, holidays, and participate in on-call leadership responsibilities as needed

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

#INDSUPPORT

Pay Range

$31—$42 USD

At PetVet Care Centers, we’re committed to aCulture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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