Technician Supervisor - Des Moines Veterinary Hospital

Dmvet; Des Moines (WA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support – Calm app

Job summary

PetVet Care Centers’ Des Moines Veterinary Hospital in Des Moines, WA is seeking a Technician Supervisor to lead the technical team while performing veterinary technician duties and managing department operations.

The role requires strong clinical skills, staff leadership, and the ability to maintain high patient care standards. This on-site position offers a collaborative environment with opportunities for professional growth and a competitive compensation package.

Qualifications

• Active CVT, LVT, RVT, or LVMT certification preferred or as required by applicable state regulations.
• Minimum of 3 years veterinary technician experience with demonstrated high-level clinical proficiency.
• One or more years of supervisory, lead, or mentorship experience preferred.

Responsibilities

• Interview, hire, train, review, schedule, and develop technical staff.
• Conduct introductory and annual performance evaluations; deliver constructive feedback.
• Administer on-call schedules as well as standard scheduling for staff; monitor and regulate overtime hours.
• Assign job responsibilities to each team member and direct patient care workflow.
• Enforce hospital policies and communicate new protocols to the technical team.
• Monitor team member competence and effectiveness; address performance concerns promptly.
• Exhibit confidentiality and professionalism in all team member matters; be proactive in issue resolution.
• Keep hospital management informed of any issues or risks affecting operations or team member relations.
• Perform the full range of veterinary technician duties as a working member of the clinical team.
• Establish and enforce patient care standards, clinical protocols, and safety practices for the department.
• Oversee the process of patient admitting, hospitalization, and discharge.
• Responsible for administration, delegation, and completion of veterinarian medical orders.
• Mentor technical staff in nursing care, radiology, anesthesia, surgery, dentistry, laboratory, and pharmacy.
• Ensure all patient medical and surgical records are complete and accurate.
• Ensure controlled substance handling and compliance within the technical department.
• Always ensure use of proper safe handling techniques to keep pets calm and safely under control, including but not limited to Fear Free.

Skills

Customer service

Human resources

Clinical skills

Communication

Planning & organizing

Leadership

Staff training

Multitasking

Stress management

Interpersonal skills

Education

High school diploma

CVT/LVT/RVT/LVMT certification

Controlled substance permits eligibility

Job description

Position: Technician Supervisor - Des Moines Veterinary Hospital

Technician Supervisor - Des Moines Veterinary Hospital

Bring your skills to PetVet and earn a sign-on bonus of up to $1,000 based on your experience as a credentialed veterinary technician!

PetVet Care Centers' Des Moines Veterinary Hospital is currently seeking Technician Supervisor to join our team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Technician Supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

The Veterinary Technician Supervisor is a working supervisor responsible for leading the technical team while actively performing the duties of a veterinary technician. This individual manages the daily operations of the technical department, ensures patient care standards are maintained, and mentors team members to achieve clinical excellence. The Technician Supervisor must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

At Des Moines Veterinary Hospital in Des Moines, Washington, is a passionate and supportive team committed to providing exceptional care for pets and their families. Our hospital values teamwork, open communication, and professional growth, creating an environment where every team member can thrive. Joining our team means becoming part of a community dedicated to compassion, excellence, and making a positive impact every day.

Why Join Us:

• Join a small, close-knit team where collaboration, support, and strong working relationships are part of everyday life. You’ll be working in a beautiful, well-maintained facility that provides a positive and welcoming environment for both staff and clients.

Knowledge, Skills and Abilities:

• Customer service and human resource skills.
• Strong medical and clinical skills across all areas of veterinary technician practice.
• Good communication skills both written and oral.
• Ability to plan, organize, and effectively present ideas and concepts.
• Must be able to handle multiple tasks at once and deal with high levels of stress in an environment of changing priorities.
• Ability to train, educate, and develop staff of varying skill levels.
• Goal-oriented; background in managing service-oriented technical operations.
• Ability to maintain composure in stressful and emergency situations or in the presence of critically ill or injured patients.
• Must possess strong interpersonal skills, thrive in a collaborative team environment, and maintain approachable, supportive demeanor.

Education and Experience:

• Applicants must be 18 years of age or older to be considered for this position
• High school diploma required.
• Active CVT, LVT, RVT, or LVMT certification preferred or as required by applicable state regulations.
• Possession of or eligibility for controlled substance permits as required by applicable state regulations.
• Minimum of 3 years of veterinary technician experience with demonstrated high-level clinical proficiency.
• One or more years of supervisory, lead, or mentorship experience preferred.
• May consider an equivalent combination of education, certification, training, and/or experience

Preferred Skills (Nice to Have)

• 5+ years of veterinary experience
• 1 or more years supervisory or mentorship experience

Physical Requirements:

• Dependable attendance is required.
• Must be able to lift up to 50 pounds.
• Must be willing to work long or irregular hours under pressure conditions.
• This position requires the ability to walk, bend, stand, and reach constantly during a minimum 8-hour day.

Schedule:

• Monday/Wednesday/Thursday/Friday from 8:30AM-5:50PM
• Possible option for Tuesday or Weekend shifts in the future

Essential Functions — Duties include, but are not limited to:

Staff Management:

• Interview, hire, train, review, schedule, and develop technical staff.
• Conduct introductory and annual performance evaluations; deliver constructive feedback.
• Administer on-call schedules as well as standard scheduling for staff; monitor and regulate overtime hours.
• Assign job responsibilities to each team member and direct patient care workflow.
• Enforce hospital policies and communicate new protocols to the technical team.
• Monitor team member competence and effectiveness; address performance concerns promptly.
• Exhibit confidentiality and professionalism in all team member matters; be proactive in issue resolution.
• Keep hospital management informed of any issues or risks affecting operations or team member relations.
• Perform the full range of veterinary technician duties as a working member of the clinical team.
• Establish and enforce patient care standards, clinical protocols, and safety practices for the department.
• Oversee the process of patient admitting, hospitalization, and discharge.
• Responsible for administration, delegation, and completion of veterinarian medical orders.
• Mentor technical staff in nursing care, radiology, anesthesia, surgery, dentistry, laboratory, and pharmacy.
• Ensure all patient medical and surgical records are complete and accurate.
• Ensure controlled substance handling and compliance within the technical department.
• Always ensure use of proper safe handling techniques to keep pets calm and safely under control, including but not limited to Fear Free.

Clinical Care:

• Perform advanced specialty technician duties as an active clinical team member.
• Develop, implement, and enforce specialty-specific protocols, workflows, and quality standards.
• Serve as the clinical resource for complex cases, advanced procedures, and technical challenges.
• Monitor controlled substance handling and compliance within the specialty department.
• Maintain departmental equipment, supplies, and readiness for specialty procedures.

Collaboration and Development:

• Collaborate with specialty Veterinarians on case management, process improvement, and continuing education.
• Facilitate interdepartmental communication for multi-disciplinary patient care.
• Track departmental metrics including caseload, equipment utilization, and staff performance.
• Participate in hospital-wide quality improvement and safety programs

Client Management:

• Oversee client flow to ensure patients are seen and treated professionally and efficiently.
• Assist with client complaint resolution and medical complaint administration.
• Oversee compliance with callback and follow-up reminder systems.

Office and Facility Management:

• Oversee departmental cleanliness, supply inventory, and equipment maintenance.
• Verify receipt of all inventory and supplies; mark invoices and packing slips received.
• Ensure OSHA and safety program procedures are continuously monitored and updated.
• Monitor the cost of purchasing to ensure the practice operates within budget.
• Review charges daily to ensure all services have been captured.

Meeting and Communication:

• Organize or participate in monthly staff meetings in conjunction with the hospital management team.
• Read and respond to all communications in a timely manner.
• Ensure hospital policies and guidelines are communicated to all technical staff promptly.
• Leadership and Staff Development
• Advanced Clinical Competence
• Organization and Time Management
• Communication
• Empathy and Interpersonal Skills
• Multi-Tasking and Priority Setting
• Regulatory Compliance

What We Offer

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

Pay Range

$29 — $32 USD

At PetVet Care Centers, we’re committed to aCulture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Why Consider Our Des Moines Hospital?

At Des Moines Veterinary Hospital, our team members all share the same passion for making and keeping animals healthy.

Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.

We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.

We invite you to explore your veterinary career options with Des Moines Veterinary Hospital, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team.

Welcoming Your Pets to Our Animal Hospital

Des Moines Veterinary Hospital welcomes cats,dogs and their owners to our clinic! Our experienced vets are passionate about the health ofDes Moines companion animals. Get in touch today to book your pet's appointment.